Yolanda Ramos

Pick up people and take it to the destination. Be courtesy and help them with with the luggages or stuff. Have the taxi very clean, drive carefully, make the ride very happy, show the city , show the important places, be on time always, be carefuly with the traffic and follow the rules. Be thanks full with the customers, offer your help for future rides,

• Greeted passengers warmly and professionally and engaged in conversation.
• Provided friendly customer service while courteously answering questions about routes or services offered.
• Planned optimal routes to minimize delays and maximize time efficiency.
• Followed safety rules to keep clean driving record with no accidents or incidents.
• Assisted disabled customers with entering and exiting the taxi cab.
• Achieved consistently high customer scores due to exceptional service.
• Displayed active listening and offered positive resolutions to passenger concerns.
• Provided door-to-door service to customers safely and efficiently.
• Maintained vehicle in top operating condition and kept taxi interior and exterior spotlessly clean and inviting to passengers.
• Greeted passengers, opened doors for them and loaded their luggage into the vehicle.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Completed day-to-day duties accurately and efficiently.

• Developed strategies to increase customer satisfaction ratings.
• Recruited and trained new employees to meet job requirements.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Managed payroll records for accurate tracking of hours worked by staff members.
• Planned and managed resources to consistently meet production, quality and cost goals.
• Resolved customer complaints in a professional manner.