Quintella Marbuary
Birmingham
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Care Representative
Salon Panache LLC.
01.2020 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Nurse's Assistant
Marx Brothers
02.2021 - 04.2022
- Followed directions of licensed nurses to administer medications and treatments.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Assistant Substitute Teacher
St. Barnabas Catholic School
08.2013 - 05.2021
- Collaborated with fellow teachers to share best practices and optimize curriculum for student success.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Followed lesson plans designed by absent teachers.
- Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems.
Education
Social Sciences
Miles College
Fairfield, ALSkills
- Customer Retention
- Active Listening
- Attention to Detail
- Interpersonal Skills
- Conflict Resolution
- Time Management
- Positive Attitude
Certification
- CPR
- First Aid
Timeline
Nurse's Assistant
Marx Brothers
02.2021 - 04.2022
Customer Care Representative
Salon Panache LLC.
01.2020 - Current
Assistant Substitute Teacher
St. Barnabas Catholic School
08.2013 - 05.2021
Social Sciences
Miles College
Similar Profiles
Quintella MarbuaryQuintella Marbuary
Customer Service Cashier at Salon Panache LLC.Customer Service Cashier at Salon Panache LLC.
Mahnaz ShajariMahnaz Shajari
Licensed Cosmetologist at Panache Hair SalonLicensed Cosmetologist at Panache Hair Salon
Mikayla SwallowMikayla Swallow
Front Desk Shift Leader at Panache Salon And SpaFront Desk Shift Leader at Panache Salon And Spa