Adeel Siddiqui
Spring
Summary
Seeking an exciting opportunity in Sales & Operations Management where can passionately apply knowledge, expertise, and love for driving exceptional results established and nurtured a high-performing team and achieved remarkable success at Metro by T-Mobile. Now, am eager to take on new challenges and contribute to the growth and success of a dynamic organization that values skills and dedication. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Sales Manager
NTN INVESTMENTS INC/Metro By T-Mobile Dealer
10.2017 - Current
- As leader of high-performing sales team, have successfully driven revenue growth by 25% year over year, exceeding targets and setting new benchmarks for success through guidance and support, team has consistently achieved exceptional results, securing major accounts and increasing team has consistently achieved exceptional results, securing major accounts and increasing market share.
- By implementing strategic account management techniques and fostering strong customer relationships, we have achieved remarkable client retention rate of 90%. this reflects commitment to delivering outstanding customer satisfaction and building long-term loyalty.
- Strongly believe in power of collaboration and teamwork, fostering environment where open communication, problem-solving, and mutual support thrive this approach has resulted in seamless collaboration within team, leading to 30% increase in cross-selling and upselling opportunities, further boosting revenue growth.
- With advanced computer skills and expertise in latest sales and CRM software, have streamlined processes, maximizing productivity and efficiency within team.
- This has resulted in 20% reduction in response time to client inquiries, enhancing overall customer experience.
- As results-oriented leader, continuously seek new challenges for team to push boundaries and achieve even greater success. have successfully led team through complex market expansion, resulting in 40% increase in market penetration and solidifying position as industry leaders. Driven by passion for excellence and relentless pursuit of success, confident in my ability to continue surpassing expectations and delivering exceptional results in dynamic world of sales.
Sales Manager
AT&T LMD
11.2019 - 05.2021
- Durring tenure Sales Manager, led skilled team to surpass targets and achieve exceptional outcomes strategies generated impressive 8% sales growth in just 90 days, in line with industry averages focus on customer satisfaction, resulting in commendable 10% increase in satisfaction rates and 5% expansion of client base. Problem solving abilities and open communication were crucial to success, earning us "Best Team Performance" award. Steppe down from this role to prioritize time with newborn daughter and due to pandemic-related concerns. Overall, successfully led high-performing team to achieve revenue growth, increased satisfaction, and industry recognition.
Lead Customer Service Associate
Boost Mobile Store
02.2011 - 07.2017
- As leader of Boost Mobile Pasadena store, optimized operations and fostered growth, leading to remarkable sales and loyal customer base. focus on customer satisfaction boosted revenue from existing customers by 10% and maintained 85% store retention rate. Satisfied customers' referrals attracted new business, resulting in 10% revenue increase from new customers. Transitioning to run own small business after receiving corporate offer, I opened successful cell phone store. This move allowed to leverage leadership skills and entrepreneurial spirit to drive business success and industry impact.
Education
Bachelor Of Commerce 1st Semester - Adv Accounting, Business Communication, Management
Govt National College
Karachi, Pakistan 11.2007
Intermediate Education - Accounting, Mathematics, Banking, Economics
Govt. National College
Karachi, Pakistan 09.2006
Secondary Education - Science
Board of Secondary Education
Karachi, Pakistan 04.2004
Skills
- Customer service
- Microsoft Office
- Administrative experience
- Office management
- Computer Literacy
- Sales Techniques
- Leadership
- Project Management
- Quality Assurance
- Performance Improvement
- Operations Management
- Strategic Planning
- Sales operation
- Pipeline Management
- Sales team training
Languages
English
Full Professional
Urdu
Native or Bilingual
Hindi
Full Professional
Spanish
Professional Working
Certification
- Secondary School Certificate
- Higher Secondary Certificate
- Customer service excellence
- Servsafe
Timeline
Sales Manager
AT&T LMD
11.2019 - 05.2021
Senior Sales Manager
NTN INVESTMENTS INC/Metro By T-Mobile Dealer
10.2017 - Current
Lead Customer Service Associate
Boost Mobile Store
02.2011 - 07.2017
Bachelor Of Commerce 1st Semester - Adv Accounting, Business Communication, Management
Govt National College
Intermediate Education - Accounting, Mathematics, Banking, Economics
Govt. National College
Secondary Education - Science
Board of Secondary Education
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