Adriana Esmahan
Social Media Manager
san sanlvador,San Salvador
Summary
Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Overview
9
9
years of professional experience
Work History
Founder
ESMAHART
01.2023 - Current
- Out of all my projects this is closest to my heart. My own designed artwork.
- Established a successful business by identifying market needs and developing innovative solutions.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
- Expanded the company''s geographical reach, opening new markets and increasing profitability.
Creative Director / Social Media Manager
Crater Multimedia Sparkhouse
09.2021 - 02.2023
- Managed multiple projects simultaneously, ensuring timely completion and seamless execution.
- Developed strategic communication and marketing plans.
- Enhanced brand recognition by developing innovative marketing campaigns and visually compelling designs.
- Designed innovative creative strategies to raise brand awareness and engagement for organization.
- Elevated brand identity with design and execution of comprehensive visual strategy, encompassing both digital and physical mediums.
- Boosted team creativity and productivity by implementing collaborative workshops and regular brainstorming sessions.
- Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
Founder
SEALEAF
01.2020 - 01.2023
- Designed and developed branding for a sustainable swimwear line from scratch.
- Achieved long-term sustainability for the organization through responsible decision-making processes grounded in ethics.
- Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.
- Developed strong partnerships with key industry players, contributing to increased market presence.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created and monitored promotional approaches to increase sales and profit levels.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Maximized profitability, carefully managing budget allocations and cutting unnecessary expenses.
- Achieved sustainability goals, implementing eco-friendly practices that also reduced operating costs.
Event Planner
Nawi Beach House & Mizata Point Resort
01.2020 - 04.2020
- Coordinated schedules and timelines for events.
- Performed face-to-face meetings to finalize contract for services and event details.
- Managed event logistics and operations.
- Developed strong relationships with clients, fostering trust and rapport for ongoing business opportunities.
- Leveraged social media platforms to create buzz around events, driving awareness and interest among target audiences.
- Established working relationships with clients by organizing various events.
- Brainstormed and implemented creative event concepts and themes.
Founder
NO SLEEP CULTURE
01.2021 - 01.2023
- The goal was to create a subscription magazine or zine that expressed a visual representation of modern society through the female body.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
- Led company through successful rebranding effort, refreshing brand image to appeal to broader audience.
- Increased brand visibility and market penetration by developing and executing comprehensive marketing strategies.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Founder
AURA FACE BEAUTY
01.2020 - 01.2021
- Established a successful business by identifying market needs and developing innovative solutions.
- Created organization's mission and vision statements for use by employees.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created and monitored promotional approaches to increase sales and profit levels.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Maximized profitability, carefully managing budget allocations and cutting unnecessary expenses.
Google Maps API Inside Sales Agent
TELUS International
01.2018 - 10.2019
- Developed strong client relationships through effective communication and personalized sales approaches.
- Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
- Tracked sales metrics regularly, identifying areas of improvement and implementing necessary adjustments.
- Utilized CRM software to manage leads efficiently, optimizing follow-up strategies for maximum conversion rates.
- Implemented creative sales strategies to overcome challenges in a competitive market and exceed revenue goals.
- Provided input during weekly sales meetings to discuss challenges faced in the field, contributing valuable ideas for collective success.
- Participated in ongoing training programs to constantly improve product knowledge and selling techniques.
- Surpassed monthly quota consistently by utilizing persuasive pitch delivery and rapport-building skills.
- Answered customers' questions regarding products, prices, and availability.
- Used CRM software to maintain detailed contact logs and account records.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Sales Retention Agent
FOCUS Call Center
01.2016 - 01.2018
- Sales Agent retention for cell phone, internet, cable TV for US households.
- Conducted follow-up calls with clients after issue resolution, ensuring satisfaction and gaining repeat business.
- Prevented potential account cancellations by addressing customer complaints effectively and efficiently.
- Managed high call volume while maintaining a professional demeanor, resulting in positive feedback from customers.
- Implemented upselling techniques based on client preferences, generating additional revenue opportunities without compromising satisfaction levels.
Education
BBA - International And Intercultural Communication
University of North Carolina At Charlotte
Charlotte, NC 05.2001 -
High School Diploma -
Academia Britanica Cuscatleca
San Salvador, El Salvador 05.2001 -
Skills
Social Media Management
References
Carlos Daniel Trigueros- Assistant General Manager
Balance Surf and Yoga
+503 7472 2141
carlos@sunzal.com/ triguerosdaniel@gmail
Jorge Portillo- Team Leader Google Telus
503-7696-0769
lombardoj@google.com
jorge.portillo@telusinternational.com
Pia Host- Nawi Beach House Marketing Manager
Business partner for Sealeaf S.A de C.V
+1 (949) 310-8011
pia@houseofsurf.com
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Art
Pop up mixed media style. All worked shown on portfolio link is commissioned worked for clients.
Timeline
Founder
ESMAHART
01.2023 - Current
Creative Director / Social Media Manager
Crater Multimedia Sparkhouse
09.2021 - 02.2023
Founder
NO SLEEP CULTURE
01.2021 - 01.2023
Event Planner
Nawi Beach House & Mizata Point Resort
01.2020 - 04.2020
Founder
SEALEAF
01.2020 - 01.2023
Founder
AURA FACE BEAUTY
01.2020 - 01.2021
Google Maps API Inside Sales Agent
TELUS International
01.2018 - 10.2019
Sales Retention Agent
FOCUS Call Center
01.2016 - 01.2018
BBA - International And Intercultural Communication
University of North Carolina At Charlotte
05.2001 -
High School Diploma -
Academia Britanica Cuscatleca
05.2001 -
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