Proactive operations manager with a strong focus on enhancing service quality and team performance. Experienced in budget management and effective vendor coordination, committed to driving operational excellence within the hospitality industry.
Overview
13
13
years of professional experience
Work History
Manager
National Hotel
Winnipeg, Manitoba
04.2012 - Current
Managed daily operations of all hotel services, including the beer vendor and liquor sales, restaurant, guest accommodation, and all leasing and booking operations.
Checked inventory on a daily basis, and reconciled all daily reports.
Supervised staff performance and addressed training needs effectively.
Coordinated with vendors for supplies and maintenance services.
Education
Bachelor of Science - Applied Economics
University of Manitoba
Winnipeg, MB
01-1986
Bachelor of Science - Mathematics And Statistics
University of Ulster
Northern Ireland, UK
06-1982
Skills
Operations management
Budget management
Inventory control
Vendor coordination
Staff supervision
Customer relationship management
Accomplishments
Employee of the month award in the hospitality industry from the Mayor, Winnipeg.
Community leader, President of the African Canadian Foundation.