Alberto Enrique Menjivar Melgar
Apopa,El Salvador
Summary
Dedicated professional with expertise in customer service and restaurant operations, demonstrating exceptional listening proficiency and interpersonal skills. Adept at maintaining restaurant cleanliness and ensuring food hygiene standards, while efficiently handling difficult customers. Committed to delivering outstanding service with a flexible schedule availability, aiming to enhance guest experiences and contribute to a thriving hospitality environment.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Server
Holiday Inn Club Vacations Tahoe Ridge Resort
Nevada, United States of America
01.2024 - 04.2024
- Supported other team members during busy periods ensuring efficient operations.
- Communicated effectively with chefs to accommodate special requests or allergies in meals served.
- Handled cash transactions, guaranteeing accurate bill payments.
- Delivered impeccable service for enhanced dining experiences.
Agent
Foundever
San Salvador, El Salvador
10.2023 - 01.2024
- Provided great customer service to enroll in health insurance, life insurance, dental and more.
- Encoureged customers not to miss enrollment periods.
Education
Bachelor of Software Development -
Instituto Nacional de Apopa
Apopa 01.2018 - 10.2020
Skills
- Flexible schedule availability
- Listening proficiency
- Restaurant cleanliness maintenance
- Customer Service
- Table clearing
- Food hygiene awareness
- Interpersonal skills
- Handling difficult customers
Languages
English
Fluent
Spanish
Native
Timeline
Server
Holiday Inn Club Vacations Tahoe Ridge Resort
01.2024 - 04.2024
Agent
Foundever
10.2023 - 01.2024
Bachelor of Software Development -
Instituto Nacional de Apopa
01.2018 - 10.2020
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