RENE ALEXANDER HERNANDEZ GIRALT
San Salvador
Summary
Experienced project support specialist skilled in coordinating tasks, managing schedules, and optimizing workflows. Detail-oriented, tech-savvy, and committed to high-quality results. Strong communication and organizational skills with a focus on efficiency and teamwork.
Overview
10
10
years of professional experience
Work History
Maitenance Coordinator
Property Professionals, INC
05.2025 - 07.2025
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
- Oversaw equipment and parts inventory and tracked shipments to reduce stock shortages.
- Managed maintenance team of [Number] employees and coordinated repair schedule according to priority level.
Medical Project Assistant
International Organization for Migration, IOM
07.2022 - 03.2025
- Coordinated project schedules to enhance team collaboration and meet delivery deadlines.
- Assisted in organizing and maintaining project documentation, ensuring easy access for team members.
- Improved team efficiency by managing logistics and coordinating resources.
- Supported project managers with administrative tasks, contributing to seamless project execution.
- Facilitated project progress tracking, providing updates to stakeholders for informed decision-making.
- Enhanced project visibility with well-organized data and documentation.
Quality Analyst
TELUS International
01.2020 - 06.2022
- Created and presented reports on operational KPIs.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Collaborated with cross-functional teams to develop and implement targeted solutions for identified quality issues, ensuring continuous improvement.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
Key Account Manager
TELUS International
01.2018 - 01.2019
- Presented customers with communications and VOIP solutions.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Developed and delivered presentations to key customers to position products and services.
Teacher, Translator & Interpreter
Academia Europea
01.2016 - 12.2018
- Delivered basic, intermediate, and advanced courses in English and French.
- Managed classroom behavior effectively by establishing clear expectations and modeling appropriate conduct.
- Maintained accurate records of student progress, attendance, and behavior.
- Differentiated instruction to accommodate diverse learning needs.
Education
Professional Certification - Human Resources Management
Consejos Iberoamericanos
06.2025
Professional Certification - Business Administration and Human Resources
AVANZA FORMACION CONTINUA
08.2019
Bachelor's Degree - Modern Languages (English & French)
Universidad El Salvador
01.2018
Skills
- Quality-focused
- Self-directed
- Detail-oriented
- Accountable
- Tech-savvy
- Communication
- Gmail & Google Suite
- Google Calendar
- Microsoft Office Suite
- Slack
- Dropbox
- Calendly
- Notion
LANGUAGES
Spanish: Native
English: Proficient (C2)
French: Proficient (C2)
Timeline
Maitenance Coordinator
Property Professionals, INC
05.2025 - 07.2025
Medical Project Assistant
International Organization for Migration, IOM
07.2022 - 03.2025
Quality Analyst
TELUS International
01.2020 - 06.2022
Key Account Manager
TELUS International
01.2018 - 01.2019
Teacher, Translator & Interpreter
Academia Europea
01.2016 - 12.2018
Professional Certification - Business Administration and Human Resources
AVANZA FORMACION CONTINUA
Bachelor's Degree - Modern Languages (English & French)
Universidad El Salvador
Professional Certification - Human Resources Management
Consejos Iberoamericanos
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