Alex Enrique Mendoza Campos
Telecommunication Engineer And Project Manager
San Salvador,SS
Summary
Telecommunication Engineer with 5 years of experience of Core Network Planning Management and Project Management of IP Projects related to Mobile Networks, working for the most important carrier of El Salvador. An autonomous worker committed to providing high quality services and better projects solutions.
Overview
14
14
years of post-secondary education
28
28
years of professional experience
Work History
Core Planning Manager
Huawei Telecommunications
San Salvador
05.2016 - Current
- Core Network Planning for mobile network: design solutions for RNCs, BSCs, Datacom Solutions (IP Routing), including Voice, Data and VAS services.
- Creation of executive reports to show KPIs perfomance of all network elements, provide solutions to improve decreased KPIs.
- Project manager for different proyects related to Datacom Solutions, Core PS expansions and Core CS Interconnections with different carries.
- Overcome decreased KPIs that affect the network performance and final user service perspective.
- Project manager for IP Backbone, MPLS, Main Core Routers Swap, Routers Expansions and all related to Networking Planification.
- LTE integration project as team leader.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
Core Planning Engineer
Tigo El Salvador
San Salvador
02.2014 - 01.2016
- Tigo El Salvador Responsibilities Achievements Core Network Planning for mobile network: design solutions for RNCs, BSCs, Datacom Solutions and Mobile Data Network.
- Creation of executive reports to show KPIs perfomance of all network elements, provide solutions to improve decreased KPIs.
- Project manager for different projects related to Core Network expansion.
- Finished RNCs and BSCs expansion projects.
- Single RAN integration.
- Design KPI reports to show the network performance status for all the network elements in Core Movile.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained excellent attendance record, consistently arriving to work on time.
Drive Test Engineer
01.2002 - 01.2014
- Test celular coverage area and report service issues to optimize the network performance and customer experience.
- Creation of executive reports to show the celular coverage conditions and propose proper solutions.
- Made solution cases for coverage outage etc.
- Provide coverage status from the GSM and 3G Network.
- Design solution plans to overcome coverage issues.
- Optimize movile network coverage.
Quality Agent
Teleperformance El Salvador
01.2011 - 01.2011
- Verify the quality of agents calls and check how they apply credits on customer's bill account.
- Feedback to each agent to improve weaknesses and maintain strengths.
- Reach the Call Center met, to reduce unnecesary credits to the customers with a proper feedback to the agents.
01.2001 - 01.2010
Education
Bachelor - Electronics
Instituto Técnico Ricaldone
01.2001 - 12.2003
Electrical Engineering
Universidad Jose Simeón Cañas "UCA
01.2004 - 10.2010
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Universidad Don Bosco
English
01.2013 - 12.2013
Cisco CCNA 1- Cisco CCNA 4 - undefined
Universidad Don Bosco
02.2014 - 03.2015
Cisco CCNA Security
ITCA El Salvador
06.2015 - 12.2015
Huawei Training Center
Shanghai, China 11.2015 - 11.2015
CCNP Routing And Switching
ITCA El Salvador
02.2016 - 08.2016
Master in Project Management
Rey Juan Carlos III From Spain
Spain 02.2017 - 02.2018
ITIL 4 Fundamentals
Webcomm Services
Online 04.2021 - 04.2021
COBIT 2019 Fundamentals
Webcomm Services
Online 06.2021 - 06.2021
Skills
Planning activities
undefinedAccomplishments
- Engineer and Project Manager Personal Info Address Urbanizacion La Cima 3, pasaje 21, casa 46.
- San Salvador, El Salvador.
- Phone +503.
Timeline
COBIT 2019 Fundamentals
Webcomm Services
06.2021 - 06.2021
ITIL 4 Fundamentals
Webcomm Services
04.2021 - 04.2021
Master in Project Management
Rey Juan Carlos III From Spain
02.2017 - 02.2018
Core Planning Manager
Huawei Telecommunications
05.2016 - Current
CCNP Routing And Switching
ITCA El Salvador
02.2016 - 08.2016
Huawei Training Center
11.2015 - 11.2015
Cisco CCNA Security
ITCA El Salvador
06.2015 - 12.2015
Core Planning Engineer
Tigo El Salvador
02.2014 - 01.2016
Cisco CCNA 1- Cisco CCNA 4 - undefined
Universidad Don Bosco
02.2014 - 03.2015
undefined
Universidad Don Bosco
English
01.2013 - 12.2013
Quality Agent
Teleperformance El Salvador
01.2011 - 01.2011
Electrical Engineering
Universidad Jose Simeón Cañas "UCA
01.2004 - 10.2010
Drive Test Engineer
01.2002 - 01.2014
01.2001 - 01.2010
Bachelor - Electronics
Instituto Técnico Ricaldone
01.2001 - 12.2003
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