Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Teach Basic English to police officers and Administrative employees from Policia Nacional Civil
Teach basic and intermediate English to children and teenagers that were registered in the sponsorship Program from Compassion International
I was in charge of selling items from a small convenience store and also receive products from suppliers
Assist customers from Walmart regarding online purchases such as place orders, cancel orders, modify orders, return processes, refunds or replacements for orders not received and damaged items
Help customers regarding inquiries about the Choice Privileges Program such as missing points or stays, points purchases, new accounts, online profile access, profile modifications. Also, it was required to assist customers to make, modify or cancel reservations and take feedback from customers about hotel stays