Ana M Costas
Danbury
Summary
Dynamic retail professional with experience at Starbucks, excelling in customer service and team leadership. Proven ability to enhance sales through effective inventory management and relationship building. Bilingual and adaptable, I thrive in fast-paced environments, ensuring operational excellence and fostering positive customer experiences. Committed to achieving goals and driving team success.
Overview
30
30
years of professional experience
Work History
Retail Sales Associate
Bath and Body
08.2022 - Current
I am also bilingual
I am very people person easy to connect and a faster learning individual always ready to take the next task
Shift Supervisor
Starbucks
08.2015 - 09.2025
- Supervised daily operations to ensure compliance with safety protocols and operational standards.
- Monitored inventory levels and coordinated stock replenishment to maintain product availability.
- Conducted shift briefings to communicate goals, expectations, and performance updates to team members.
Babysitter
Tal and Ourian
11.1995 - 06.2004
- Supervised children's activities, ensuring safety and engagement throughout sessions.
- Developed age-appropriate educational games to enhance cognitive and social skills.
- Maintained open communication with parents regarding child progress and behavioral concerns.
- Implemented daily routines, fostering structure and consistency for children in care.
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Reliability and punctuality
- Store opening and closing
- Flexible schedule
- Money handling
- Cash register operation
- Relationship building
- Professional appearance
- Store maintenance
- FLUENT IN LANGUAGE
- Conflict resolution
- Transaction processing
- Stock replenishment
- Order processing
- Suggestive selling
- Sales trends
- Friendly and outgoing
- Customer follow-up
- Verbal and written communication
- Cash drawer balancing
- Data entry
- Email marketing
- Price tagging
Languages
English And Spanish
Advanced (C1)
Spanish my first language
Advanced (C1)
Portuguese
Beginner (A1)
Timeline
Retail Sales Associate
Bath and Body
08.2022 - Current
Shift Supervisor
Starbucks
08.2015 - 09.2025
Babysitter
Tal and Ourian
11.1995 - 06.2004