Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ancuta Cotrut

Translation English-French
Suceava

Overview

9
9
years of professional experience
1
1
Certification
2
2
Languages

Work History

French-speaking Customer Service Agent

SCC
Iasi, IS
02.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
  • Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.

Data Entry and Data Validation Operator

Global Remote Services
Suceava, Suceava
08.2019 - 12.2022
  • - Checking and entering into the database selected information from magazines in English, French, Spanish, Italian;
  • - Responsibility for achieving objectives (qualitative and quantitative);
  • - Data entry and processing in Italian - internal software application;
  • - PC operating speed.

Data Entry and Data Validation Operator

GfK- Institut de Cercetare de Piață
Iasi, IS
07.2016 - 02.2019
  • - Adding new products to the database, with all related specifications;
  • - Allocation of newly entered products to existing categories, respecting established norms.rms;
  • - Compliance with the deadline;
  • - Mentor for new employees, providing them with support during the first 3 months of activity;
  • - Coordinator of the team, in the absence of the direct superior;
  • - Other responsibilities delegated by the direct supervisor, according to professional training.

Education

Bachelor of Science - Language Interpretation And Translation

"Alexandru Ioan Cuza" University of Iasi
Iasi, Romania
04.2001 -

High School Diploma -

"Dragoș Vodă" National College
Campulung Moldovenesc, Romania
04.2001 -

Skills

  • - Good communication skills;

  • - The ability to work well in a team;

  • - The ability to accumulate new information in a short period of time;

  • - Good analytical and synthesis skills;

  • - Active listening;

  • - Organizational/managerial skills;

  • - Taking responsibility;

  • - Result orientation;

  • - Perseverance;

- Integrity

Certification

Translator authorization issued by the Ministry of Justice for the English-French languages. PFI for the profession of translator, English-French.

Timeline

French-speaking Customer Service Agent

SCC
02.2023 - Current

Data Entry and Data Validation Operator

Global Remote Services
08.2019 - 12.2022

Data Entry and Data Validation Operator

GfK- Institut de Cercetare de Piață
07.2016 - 02.2019

Bachelor of Science - Language Interpretation And Translation

"Alexandru Ioan Cuza" University of Iasi
04.2001 -

High School Diploma -

"Dragoș Vodă" National College
04.2001 -

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Ancuta CotrutTranslation English-French