Andrea Montiel
Marketing And Publicity
Managua
Summary
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Assistant Manager
Dysatyr S.A. De C.V.
01.2022 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Medical Interpreter
Teleperformance
02.2021 - 11.2021
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Improved patient satisfaction with medical care by facilitating effective communication between healthcare providers and diverse populations.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Served as a liaison between hospital administration and non-English speaking patients, resolving any potential communication barriers that could impact care delivery.
Education
Marketing And Publicity -
Universidad Americana
Managua 05.2001 -
High School Diploma -
Teresiano
Managua 05.2001 -
Skills
- Product branding
- Strategic thinking
- Verbal and written communication
- Marketing tactics
- Customer service
- Team collaboration
Timeline
Assistant Manager
Dysatyr S.A. De C.V.
01.2022 - 12.2024
Medical Interpreter
Teleperformance
02.2021 - 11.2021
Marketing And Publicity -
Universidad Americana
05.2001 -
High School Diploma -
Teresiano
05.2001 -
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