Andrea Portillo
Excel Dental Specialties
Mejicanos
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteImportant To Me
Work from home optionSummary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
2
Languages
Work History
Dental Sterilization Technician
- Operated sterilization equipment to ensure compliance with safety and sanitation standards.
- Monitored inventory levels of sterilization supplies and communicated needs to team members.
- Assisted in maintaining clean and organized workspaces to enhance operational efficiency.
- Executed routine cleaning and maintenance on dental instruments to uphold quality standards.
Recepcionist
- Managed front desk operations, ensuring smooth check-in and check-out processes for clients.
- Coordinated appointment scheduling using industry-specific software to optimize daily workflows.
- Assisted in maintaining office organization by managing supplies and overseeing inventory levels.
- Handled incoming calls and inquiries, providing exceptional customer service and support.
- Developed efficient filing systems to enhance document retrieval and reduce processing time.
- Maintained confidentiality of sensitive information in compliance with organizational policies.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Contributed to team efforts by participating in meetings and sharing suggestions for process improvements.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Dental Assistant
- Assisted in patient preparation and comfort during dental procedures.
- Maintained accurate patient records and updated treatment plans efficiently.
- Sterilized instruments and ensured compliance with safety protocols.
- Educated patients on post-operative care and oral hygiene practices.
Education
High School Diploma
Skills
Sterilization techniques
Safety compliance
Inventory management
Equipment operation
Record keeping
Appointment scheduling
Customer service
Office organization
Document management
Communication skills
Team collaboration
Cleaning protocols
Workflow optimization
Problem-solving
Time management
Attention to detail
Multitasking
Excellent communication
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Dental Sterilization Technician
Excel Dental Specialties
Recepcionist
Confidental Studios
Dental Assistant
Excel Dental Specialties
Frederick High School
High School Diploma