Andres Arriola Cea

Dynamic customer service professional with extensive experience at Concentrix and a proven track record in complaint resolution and computer proficiency. Skilled in transforming high-stress situations into positive customer experiences through creative problem-solving and effective communication. Demonstrates a commitment to enhancing customer satisfaction and loyalty, leveraging call center expertise and a bilingual skill set.

Experienced with customer service operations, ensuring smooth and efficient interactions. Utilizes strong communication skills to resolve client concerns and build rapport. Track record of meeting customer needs through effective problem-solving and attention to detail.

Throughout my life, I have cultivated a deep passion for the arts, manifesting in various forms such as playing the guitar and trumpet. This love for music seamlessly intertwines with my artistic pursuits, which began in childhood through drawing and painting and evolved into digital design. I enjoy creating vibrant posters, particularly for musical events, which allows me to blend my creative skills with my entrepreneurial spirit as a freelancer. This freelancing experience not only honed my design skills but also sharpened my sales abilities, as I learned to effectively market my work, engage with clients, and understand their needs. Additionally, my fascination with photography, especially street and artistic photography, enables me to capture the genuine appreciation people have for art. This unique blend of creativity and customer-focused experience has equipped me with valuable insights into how to connect with others, making me confident in delivering exceptional service and fostering positive relationships in any role I take on.