ANDREW ROCHA
Riverside,CA
Summary
A new professional looking to become part of a team and organization. I am eager to enter new roles, trainable and aim for success. Ultimately striving to learn as much as I can to become an asset to the company.
Overview
4
4
years of professional experience
Work History
Hospitality Professional
Farmer Boys
10.2024 - Current
- Delivered prompt and courteous service to guests, ensuring a pleasant dining experience.
- Managed daily inventory checks to maintain stock levels and prevent shortages.
- Trained new staff on company policies, customer service standards, and food safety protocols.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Handled cash and credit transactions accurately while maintaining a balanced register.
- Maintained knowledge of menu items and specials to provide informed recommendations to guests.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Assisted in maintaining an aesthetically pleasing lobby area that created a welcoming atmosphere for guests upon arrival.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Sales Associate
Box Lunch
12.2023 - 01.2024
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- SEASONAL POSITION
Store Clerk
Rite Aid
07.2023 - 10.2023
- Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
- Assembler of displays to promote special offers or seasonal products.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Laid off due to store closure
Barista
Dunkin Donuts & Baskin Robbins
08.2022 - 10.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Temporary position
Data Entry Clerk
MEAD VALLEY MARKET
11.2021 - 12.2021
- Data entry for Grub-Hub accounts
- Researched and determined value of products according to demographics
- Temporary position
Data Analyst
Alpha Business Forms And Printing
08.2021 - 11.2021
- Worked with individual clients to enter job invoices
- Met strict quotas and deadlines
- Laid off due to business cutbacks
Education
High School Diploma -
Summit View High School
Riverside, CA12-2022
Skills
- Critical thinking
- Professional demeanor
- Team player whom works well within a team setting
- Trainable
- Self-motivated
- Excellent communication skills, verbal and written
- Attention to detail
Education and Training
other
Timeline
Hospitality Professional
Farmer Boys
10.2024 - Current
Sales Associate
Box Lunch
12.2023 - 01.2024
Store Clerk
Rite Aid
07.2023 - 10.2023
Barista
Dunkin Donuts & Baskin Robbins
08.2022 - 10.2022
Data Entry Clerk
MEAD VALLEY MARKET
11.2021 - 12.2021
Data Analyst
Alpha Business Forms And Printing
08.2021 - 11.2021
High School Diploma -
Summit View High School