Anthony Stefan Rivera
Psychologyst
San Salvador
Summary
Experienced with managing multiple responsibilities across various domains. Utilizes strong organizational and problem-solving skills to enhance efficiency. Knowledge of effective team collaboration and adapting to dynamic environments.
Overview
5
5
years of professional experience
Work History
People Solutions Generalist
Concentrix El Salvador
08.2023 - Current
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Evaluated timecards for accuracy on regular and overtime hours.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Conducted exit interviews to gather valuable insights into areas for improvement within the organization.
- Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
- Enhanced company culture by organizing team-building events and professional development opportunities.
- Increased compliance with labor laws by conducting regular audits of HR policies and procedures.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
HR Coordinator
Teleperformance El Salvador
03.2021 - 08.2023
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Evaluated timecards for accuracy on regular and overtime hours.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Conducted exit interviews to gather valuable insights into areas for improvement within the organization.
- Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
- Enhanced company culture by organizing team-building events and professional development opportunities.
- Increased compliance with labor laws by conducting regular audits of HR policies and procedures.
- Handled employee inquiries and complaints regarding policy and benefits issues.
Human Resources Analyst
Grupo Atlas
03.2020 - 03.2021
- Helped solve diverse program problems with in-depth analysis.
- Recommended process improvements to continually identify, analyze, and fix constraints and challenges.
- Migrated legacy HRIS system to new technology to minimize business impacts.
- Incorporated employee feedback to improve processes and strategize long-term business plans.
- Conducted thorough job analyses to create accurate job descriptions, effectively matching candidates to open positions.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Keeping employees files and records updated.
Education
MBA -
Bircham University College
Antiguo Cuscatlan, La Libertad 05.2001 -
Bachelor of Science - Industrial Psychology
UCA El Salvador
Antiguo Cuscatlan, El Salvador 05.2001 -
Interview management - undefined
Recognition of strengths and weaknesses of the interviewer - undefined
Knowledge evaluation - undefined
Evaluation by job description - undefined
Taller: Inspección de trabajo Morán y Asociados - undefined
Legislation on labor inspection - undefined
Labor inspection management - undefined
How to treat the labor inspector - undefined
Important procedures in labor inspection - undefined
Taller: Manage change - undefined
Dale Carnegie - undefined
Recognition and management of emotions - undefined
How to help others in their emotional management - undefined
Skills
Problem-solving
Time management
Public speaking
MS office
Analytical thinking
Decision-making
Organizational development
Verbal and written communication
Cultural awareness
Team collaboration
Training and development
Multitasking and organization
Timeline
People Solutions Generalist
Concentrix El Salvador
08.2023 - Current
HR Coordinator
Teleperformance El Salvador
03.2021 - 08.2023
Human Resources Analyst
Grupo Atlas
03.2020 - 03.2021
MBA -
Bircham University College
05.2001 -
Bachelor of Science - Industrial Psychology
UCA El Salvador
05.2001 -
Interview management - undefined
Recognition of strengths and weaknesses of the interviewer - undefined
Knowledge evaluation - undefined
Evaluation by job description - undefined
Taller: Inspección de trabajo Morán y Asociados - undefined
Legislation on labor inspection - undefined
Labor inspection management - undefined
How to treat the labor inspector - undefined
Important procedures in labor inspection - undefined
Taller: Manage change - undefined
Dale Carnegie - undefined
Recognition and management of emotions - undefined
How to help others in their emotional management - undefined
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