Summary
Overview
Work History
Education
Skills
Strengths
Timeline
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Ariana Valladares

Ariana Valladares

General Practitioner | Remote Patient Advocate | Bilingual (Spanish-English)
San Salvador

Summary

Experienced General Practitioner with over 6 years of clinical experience in emergency and outpatient care. Skilled in diagnosing and treating a wide range of acute medical conditions and injuries.
Recent experience in remote patient support and medical case evaluation for U.S.-based law firms and telehealth services.
Fluent in Spanish and English, with strong communication, documentation, and customer service skills.

Overview

4
4
years of professional experience

Work History

Patient Care Advocate

Thrivelab (USA)
03.2024 - Current
  • Provide virtual support to patients regarding medical services and scheduling.
  • Manage inbound and outbound calls, address concerns, and assist with case coordination.
  • Utilize electronic health record (EHR) systems and internal tools for case documentation

General Physician

Salvadoran Social Security Institute (ISSS)
01.2023 - Current
  • Deliver direct emergency care to patients.
  • Perform physical assessments, diagnoses, and treatments for acute illnesses and traumatic injuries.
  • Document all cases in accordance with national health protocols.

Medical Case Consultant

The Office Gurus – Morgan & Morgan Law Firm (USA)
03.2022 - 09.2023
  • Reviewed medical records to identify potential negligence in malpractice cases.
  • Prepared case summaries and provided expert insights to legal teams in Florida.
  • Worked closely with U.S.-based staff and systems remotely.

General Physician

Lourdes Colón Health Unit, Ministry of Health
01.2021 - 12.2021
  • Provided emergency care and routine medical consultations.
  • Managed urgent conditions and coordinated follow-up treatments.
  • Contributed to local health initiatives and vaccination campaigns.

Education

M.D. - Medicine

Evangelical University of El Salvador
San Salvador
05.2001 -

Skills

  • Bilingual: Spanish (Native), English (Advanced C1)
  • Remote patient support and telehealth
  • Medical documentation & EMR/EHR systems
  • Call center and customer service experience
  • Microsoft Office Suite & Windows OS
  • Problem solving and critical thinking
  • Stress management and adaptability
  • Typing speed: 40 WPM 10-key proficiency

Strengths

  • Excellent bedside manner and patient empathy
  • Strong analytical and organizational skills
  • Experience with U.S. healthcare and legal systems
  • Ability to work independently in remote teams
  • Flexible, proactive, and eager to learn

Timeline

Patient Care Advocate

Thrivelab (USA)
03.2024 - Current

General Physician

Salvadoran Social Security Institute (ISSS)
01.2023 - Current

Medical Case Consultant

The Office Gurus – Morgan & Morgan Law Firm (USA)
03.2022 - 09.2023

General Physician

Lourdes Colón Health Unit, Ministry of Health
01.2021 - 12.2021

M.D. - Medicine

Evangelical University of El Salvador
05.2001 -

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Ariana ValladaresGeneral Practitioner | Remote Patient Advocate | Bilingual (Spanish-English)