Auradely Medina
Queens,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Billing Assistant
Nouveau Elevator Industries
Long Island City, New York
07.2024 - Current
- Invoice processing
- Payments reconciliation
- Financial reporting
- Meetings reports
- Data entry
Customer Service
Home Goods
New York, New York
10.2020 - 04.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service
Banco Popular
Dominican Republic
12.2017 - 12.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Call Center Resources
United Nearshore Operations (UNO)
Dominican Republic
03.2016 - 09.2017
- Answering customers calls
- Resolving issues
- Providing information products and services and processing orders.
Education
High School Diploma -
CEGES
Dominican Republic08.2014
Information Technology - Information Technology
CEGES
Dominican Republic08.2014
Some College (No Degree) - Clinical Psychologist
UAPA
Dominican RepublicSkills
- Microsoft Word
- Training & Development
- Excellent Communication
- Interpersonal Communication
- Customer service experience
- Sales skills
- Responsible
- Friendly, Positive Attitude
- Customer Service
- Collaboration
- Multitasking
References
- Jonathan Guzman, Nouveau Elevator, MR Foreman / Violations and Special Projects supervisor, 516-904-8697
- Walter Miranda, Store Manager, 347-320-9327
- Yeudy Lora, Doctor, 787-639-2905
Timeline
Billing Assistant
Nouveau Elevator Industries
07.2024 - Current
Customer Service
Home Goods
10.2020 - 04.2024
Customer Service
Banco Popular
12.2017 - 12.2018
Call Center Resources
United Nearshore Operations (UNO)
03.2016 - 09.2017
High School Diploma -
CEGES
Information Technology - Information Technology
CEGES
Some College (No Degree) - Clinical Psychologist
UAPA
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