MS Excel, MS Word, MS PowerPoint, MS Project, MS Outlook

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. With over 10 years of experience in Aviation Industry . Excellent reputation for resolving problems and improving customer satisfaction.
Eager to contribute to team success through work focused on results, creating strategies to provide quality in the work packages analysis.
Strong experience working with Airlines Customers such Jetblue, American Airlines, Delta, Atlas, UPS, Amerijet, MESA, Aeromexico, United Airlines, Copa Airlines, Southwest and PSA.
Provide directions and coordinate activities of the planning department by setting the goals.
Ensure the competence and expertise of the assigned personnel to provide planning services for airplanes.
Develop and implements planning programs for customers aircraft and OpCo’s
Provide production planning services to other operators seeking such services and assure the quality of the services provided.
Customer facing experience providing solutions and continuous improvement to the services.
Prepare work package including basic cards, engineering orders, access cards and supplements.
Stablish critical path and provide a flow chart.
Create the quotation and TAT proposal to Commercial department based in Customer RFP/SOW.
Generates daily report in excel by extracting information from system.
Audits paperwork prior to archiving to ensure accuracy for maintenance actions.
Assists with data entry, maintenance package documents and maintaining production control booth.
Critical path analysis
Continuos improvement
Adaptability
Improving Customer Experience
MS Excel, MS Word, MS PowerPoint, MS Project, MS Outlook
Adobe Acrobat
Power BI
AutoCad
Illustrator