BELLA NATALY ORELLANA BARRERA
Student
San Salvador, El Salvador.
Summary
Experienced Billing & Customer Service Specialist with a strong background in medical billing, insurance claims, and financial transaction management. Skilled in processing invoices accurately, resolving disputes efficiently, and providing administrative support. Detail-oriented and highly organized, ensuring compliance with financial regulations while maintaining meticulous records. Known for excellent client communication and problem-solving skills in fast-paced environments.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Billing & Customer Service Representative
Glass Mountain BPO
07.2022 - 01.2025
- Processed and verified medical billing transactions for emergency rooms and physicians
- Managed insurance claims, reviewed invoices, and resolved billing disputes
- Assisted clients with payment plans and ensured accuracy in recorded transactions
- Maintained compliance with financial policies and billing regulations
Administrative Assistant
Decorplantas S.A de C.V
04.2020 - 06.2022
- Managed invoice preparation, VAT calculation, and tax records to ensure regulatory compliance
- Assisted in budget organization and financial reporting
- Handled sales and administrative tasks to streamline business operations
Management Assistant & Operations Supervisor
El Dany (Restaurant)
01.2019 - 01.2020
- Directed daily operations and customer service for optimal efficiency
- Managed inventory, procurement, and deliveries to ensure seamless supply chain operations
- Developed promotions and social media strategies to enhance brand visibility
- Led staff and ensured adherence to operational protocols
Education
Bachelor’s Degree - Communications
Universidad Tecnológica De El Salvador
San Salvador, El Salvador 01.2023 - Current
Skills
- Billing & Invoicing Management
- Insurance Claim Processing
- Financial Transactions & Payment Plans
- Administrative Support
- Customer Service & Client Communication
- Excel
- Word
Timeline
Bachelor’s Degree - Communications
Universidad Tecnológica De El Salvador
01.2023 - Current
Billing & Customer Service Representative
Glass Mountain BPO
07.2022 - 01.2025
Administrative Assistant
Decorplantas S.A de C.V
04.2020 - 06.2022
Management Assistant & Operations Supervisor
El Dany (Restaurant)
01.2019 - 01.2020
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