Brenda Elizabeth Escobar Juarez
Customer Service
Cuscatancingo
Summary
Dedicated customer service representative, willing to help in customer´s needs building a good customer service experience.
Overview
2
2
years of post-secondary education
2
2
Languages
Work History
Administrative and accountant assistant
NR CONSULTING S.A
- Arrange all the credit or debit bills in order to make the calculation of the taxes, calculate seller commissions, issuing paper checks, going to the banks and putting the money in at the company´s account, cashier tasks so on and so on.
Customer service representative (tier 2 agent)
ATENTO EL SALVADOR S.A
- Taking orders on the website, making receipts, updated customer´s profile, Tech Support, disclosing bonuses info/incentives, made replacement of order processes, wrapping in every call with notes for American, Canadian and some US Virgin Islands.
Customer service representative
SYKES EL SALVADOR LIMITADA
- Disclosing policies information such as coverage general details, quotes by adding/ removing vehicles from the policy, updating customer info, adding/removing drivers and vehicles and any type of information related to this for American people.
Customer service and sales representative
CONCENTRIX EL SALVADOR S.A
- Selling radio satellite and streaming radio services and customer services tasks for American People.
Customer service representative Tier II
TELEPERFORMANCE EL SALVADOR S.A
- Providing general benefits information, Disclosing benefits and claim information about policies, Account maintenance, submitting claims, taking monthly premiums.
Education
Accountant bachelor -
Centro Escolar General Francisco Morazán CEFRAM
01.2012 - 05.2014
Tourism - undefined
Carlos Slim Foundation
04.2020 - 05.2020
International Relations
University of El Salvador
Skills
Multitasking
undefinedTimeline
Tourism - undefined
Carlos Slim Foundation
04.2020 - 05.2020
Accountant bachelor -
Centro Escolar General Francisco Morazán CEFRAM
01.2012 - 05.2014
Administrative and accountant assistant
NR CONSULTING S.A
Customer service representative (tier 2 agent)
ATENTO EL SALVADOR S.A
Customer service representative
SYKES EL SALVADOR LIMITADA
Customer service and sales representative
CONCENTRIX EL SALVADOR S.A
Customer service representative Tier II
TELEPERFORMANCE EL SALVADOR S.A
International Relations
University of El Salvador
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