Sociable Bartender/server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Overview
5
5
years of professional experience
Work History
Lead Bartender
Elyton Hotel
Birmingham, AL
04.2023 - Current
Developed drink menus using seasonal ingredients, new products or specialties of the house.
Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
Reinvented classic cocktails to complement new menu options.
Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
Coordinated with kitchen staff to ensure timely delivery of food orders when requested by guests.
Maintained a safe working environment by following all safety protocols.
Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
Organized events such as happy hours or special promotions for holidays or sporting events.
Bartender
J Alexander's
Hoover , AL
08.2022 - 01.2024
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Checked identification of guests to verify age requirements for alcohol purchase.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Trained new bartenders on drink preparation and upselling techniques.
Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Bartender
Graystone country club
Hoover , AL
01.2023 - 06.2023
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Planned and coordinated special events to boost customer numbers and profits.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Bartender/Server
Grand Bohemian Hotel Mountain Brook
Mountain Brook, AL
11.2020 - 12.2021
Prepare scratch-made alcoholic drinks with mixers and garnishes
Recipe Adherence
Promoted desserts, appetizers and specialty drinks to optimize sales.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Provided exceptional service to high volume of daily customers.
Clean the bar and the surrounding area of spills and other messes as needed
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Rearranged tables and chairs, located or rolled extra silverwar to prepare for large groups and/or the next shift.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Balanced daily registers and generated sales reports for management.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Poured wine, beer and cocktails for patrons.
Stocked bar with beer, wine, liquor and related supplies.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Education
Some College (No Degree) - Nursing
Jefferson State Community College
Birmingham, AL
Skills
Cocktail knowledgeable
Mixologist
Food safety understanding
Price memorization
Liquor, wine and food service
Dining customer service
Check payment processing
Menu memorization
High-volume dining
Wine pairings
Safe food handling
REFERENCES
Judge Yashiba Blanchard (Jefferson County Probate Judge Place 1)
205-705-9379
Montiqua Pettway(HR Director at Grand Bohemian Hotel)
205-253-1625
St. John(Manager at Greystone Country Club)
205-531-1816
Katara Patton(Manager at Elyton Hotel)
205-276-2739
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel