Bryan Alexander Escobar Martínez
San Salvador
Summary
I would describe myself as a person who likes challenges and doing a perfect job. I am always willing to learn new things that help me improve as a employee and as a person. I have great emotional maturity and I am always willing to help others, I am good in computing and costumer service
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Costumer Service Representative
Telus Digital
08.2024 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Aeronautical mechanic
Aeromantenimiento S.A
01.2021 - 06.2024
- Provide preventive maintenance to aircraft
- Find the most optimal solutions according to the manuals
- Look for any damage to the aircraft to report
- Sign completed work against a schedule to certify progress
Seller
SportsCenter
01.2020 - 02.2021
- Attention to clients and their various needs
- Inventory of merchandise
- Preparation of sales report for the day
- Maintain contacts with clients
Education
High school - electromechanical
Don Bosco School
Ciudadela Don Bosco, San Salvador 01.2017 - 01.2019
Advanced studies - second language: English
European Academy
01.2018 - 01.2019
Skills
Customer service
Problem-solving
Active listening
Product knowledge
Critical thinking
Decision-making
Timeline
Costumer Service Representative
Telus Digital
08.2024 - Current
Aeronautical mechanic
Aeromantenimiento S.A
01.2021 - 06.2024
Seller
SportsCenter
01.2020 - 02.2021
Advanced studies - second language: English
European Academy
01.2018 - 01.2019
High school - electromechanical
Don Bosco School
01.2017 - 01.2019
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