Experienced software engineer with a strong background in web development and a passion for creating efficient and scalable applications.
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
11
11
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Restaurant Manager
ManagerPlus
San Salvador, El Salvador
01.2015 - Current
Developed and maintained web applications using JavaScript, HTML, and CSS.
Collaborated with cross-functional teams to define, design, and ship new features.
Conducted code reviews and provided feedback to improve code quality.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Correctly calculated inventory and ordered appropriate supplies.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Carefully interviewed, selected, trained, and supervised staff.
Improved overall customer satisfaction by implementing new service standards and staff training programs.
Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
Junior Developer
XYZ Tech
San Francisco, CA
09.2016 - 05.2018
Assisted in the development of mobile applications using React Native.
Participated in daily stand-up meetings and sprint planning sessions.
Performed testing and debugging of applications.
Education
English - English Education
Universidad Tecnologica De El Salvador
San Salvador, El Salvador
05.2001 -
High School Diploma -
Serv Safe
San Salvador, El Salvador
05.2001 -
Skills
JavaScript
HTML/CSS
React
Nodejs
Git
Agile Methodologies
Operations management
Staff management
Recruitment
Customer engagement
Schedule coordination
Certification
Certified Scrum Master (CSM), 2020
References
John, Doe, Senior Developer, john.doe@example.com, +1-555-1234, ABC Corporation, Former Supervisor, New York, NY, USA
Interests
Hiking, Photography, Traveling
Accomplishments
Recipient of the 'Best Developer Award' at ABC Corporation, 2020.
Published an article on web development trends in Tech Magazine, 2019.