Bryan Vladimir Sideos Ramirez

In this position I get a high experience in B2B business directly with organizations/organizers. This position was related to an website that provides ticketing services such as events, seminars, conferences and other activities. Also this improved my skills understanding taxes procedures, law requirements related to organization regulations.

In this position I get the knowledge of chat support, I worked with clients who had money transfers, guiding they self through the app, and helping others agents in physical stores.

In this position, I started to understand the concerns and terms of the financial position of each client, transactions, communication within companies and third-party entities.

Acquired foundational experience in a Call Center environment, gaining expertise in customer interactions.