This professional individuals, pursue for the opportunity to grow and develop an identity that contributes to knowledge and experiences that are favorable for any organization. Dynamic, Proactive, enthusiastic, and innovation are four things that define me.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Social Media Coordinator
Coronation Recognition
Vancouver, BC
02.2023 - Current
Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
Conducted market research and competitor analysis to inform search marketing strategies.
Boosted brand visibility by developing and implementing engaging social media campaigns.
Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
Managed 95 incoming calls, emails correspondence workflow, efficiently processing client orders and quotes, while delivering exceptional customer service and ensuring client satisfaction.
Assistant Store Manager
Urban Behavior
Vancouver, BC
06.2023 - 01.2024
Assists Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Responsible for administrative activities, as required, including payroll, financial reporting and labour scheduling.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Achieved 88% satisfaction rating through regularly feedback collection and service improvement.
Trained over 12 new employees in last quarter and monitored their performance.
Marketing Manager
Undisa SA DE CV
San Salvador, El Salvador
06.2022 - 06.2023
Collaborated closely with Chief Marketing Officer to develop and execute strategic marketing initiatives.
Fostered vital customer relationships to generate $60,000 in sales in total.
Created and expanded sales presentations to new and existing customers increasing net sales revenue 63% in sales.
Develop and maintain positive working relationships with management teams, with focus on clear, effective, timely, and professional communication.
Manage and supervise performance of Junior marketers and sales associates.
Grew followers count on social media platforms by average of 5,000 users quarterly.
Education
Bachelor of Arts - Marketing And Corporate Communication
Universidad De Navarra
Pamplona, Spain
05.2022
High School Diploma -
Academia Britanica Cuscatleca
Santa Tecla, El Salvador
06.2018
Skills
Social Media Management
Microsoft Office / Canvas
Market Research and Campaign Management
Time management and Organization
Adaptability and Multitasking
Teamwork
Software's: Bizgin, Hubspot, Workday, App 400
Certification
Certification on Social Media Marketing, Canadian College
Certification on Google Analytics Data.
Certification on Leadership , Dale Carnegie Diploma.
International Baccalaureate Diploma, Academia Britanica Cuscatleca school.
Business Consultant, Sales Leadership and Networking Diploma.
Timeline
Assistant Store Manager
Urban Behavior
06.2023 - 01.2024
Social Media Coordinator
Coronation Recognition
02.2023 - Current
Marketing Manager
Undisa SA DE CV
06.2022 - 06.2023
Bachelor of Arts - Marketing And Corporate Communication