Carlos E. Diaz
Summary
Experienced with public safety and law enforcement procedures, focusing on maintaining order and protecting citizens. Utilizes strategic problem-solving and effective communication to handle diverse situations. Track record of building strong community relationships and ensuring compliance with legal standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Police Officer
City Of New York Police Department
04.2023 - Current
- Enforce city administrative code and state laws
- Identify, apprehend, and arrest suspects
- Deescalate, and manage emotional disturbance people (EDP)
- Training in the correct, safe, and efficient levels of stop and frisk according to the constitution
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
Associate Banker
Chase
07.2022 - 04.2023
- Entered customer transactions into computers to record transactions and issue computer-generated receipts
- Received mortgage, loan, and public utility bill payments, verified payment dates and amounts due
- Counted currency, coins and checks received by hand and using a currency-counting machine, to prepare them for deposit and shipment to branch banks and Federal Reserve Bank
- Prepared and verified cashier's checks
- Examined checks for endorsements and to verify other information, such as dates, bank names, identification of persons receiving payments and legality of documents
Bank Teller
TD Bank
04.2022 - 07.2022
- Entered customers' transactions into computers to record transactions and issue computer-generated receipts
- Sorted and filed deposit slips and checks
- Received mortgage, loan and public utility bill payments, verified payment dates and amounts due
- Examined checks for endorsements and to verify other information, such as dates, bank names, identification of persons receiving payments and legality of documents
- Prepared and verified cashier's checks
- Received checks and cash for deposit, verified amounts and checked accuracy of deposit slips
Merchandise Associate
Mondelez International
01.2021 - 01.2022
- Interacted with other teams, improving seasonal performance, and driving best practices
- Drove customer service through integrity of merchandising and accuracy of store pricing and signage
- Examined stock, verifying conformance to quality standards
- Used hand trucks and pallet jacks for maneuvering products throughout the store
Grocery Clerk
ShopRite
08.2018 - 12.2020
- Helped customers locate merchandise
- Bagged or boxed merchandise and prepared packages for shipment
- Worked with coworkers to complete tasks
- Count cash drawers at beginning of shifts to verify correct amounts
- Processed cash, check, and credit cards for customer purchases
Customer service Clerk
ShopRite Wines and Spirits
06.2019 - 09.2019
- Provided account information to customers and explained bill service policies and customer rights
- Responded to telephone inquiries and complaints following standard operating procedures
- Greeted customers by name and displayed respectful attitude, helping develop rapport with the customer base and build lasting relationships
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
Education
Bachelor of Arts (B.A) - Justice Studies
Montclair State University
Montclair, NJ01.2023
Certification
- Certificate of Participation: Fingerprint History
- Introduction to Incident Command System ICS-100
Languages
Spanish (Fluent)
English (Fluent)
Timeline
Police Officer
City Of New York Police Department
04.2023 - Current
Associate Banker
Chase
07.2022 - 04.2023
Bank Teller
TD Bank
04.2022 - 07.2022
Merchandise Associate
Mondelez International
01.2021 - 01.2022
Customer service Clerk
ShopRite Wines and Spirits
06.2019 - 09.2019
Grocery Clerk
ShopRite
08.2018 - 12.2020
Bachelor of Arts (B.A) - Justice Studies
Montclair State University
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