Summary
Overview
Work History
Education
Skills
Websites
Website
Personal Information
Timeline
Generic
CARLOS QUINTANILLA

CARLOS QUINTANILLA

Virtual Assistant
San Vicente

Summary

Motivated Customer Service and Sales agent seeking a good position role to utilize strong organizational skills, familiarity with logistics operations, and a commitment to efficiency and safety. Aiming to contribute to seamless quality operations and enhance inventory management processes.

Overview

7
7
years of professional experience

Work History

Virtual Assistant

Virtual Staffing Careers
07.2024 - Current

Endocrinologist of South Florida - In charge of the phone of the clinic and also I was the contact point regarding the patients and the front office checking insurane information to schedule patient with the endocrinologist Orlando Fernandez also confirming all the coming appointments to check if the patient will be attending to the appointment previously schedule with the office, taking out daily task applying multi tasking at the same time, also talking to the client every regarding updates in every procedures.

Medical appointment Clerk/Scheduler

Cognizant El Salvador
12.2021 - 06.2024
  • In charge of reviewing authorizations, prescriptions, medical facility lookup and appointment arrangments
  • Manages direct communication in between the patient-facility-client

Staffing/Scheduling Coordinator

Cognizant El Salvador
08.2019 - 12.2021
  • Dedicated to coordinate medical transportation (such as Sedan, Wheelchair, Stretcher, Basic Life Support, Advance Life Support and Air Ambulace) for injured patients, for request place with short notice or with enough time in advance
  • Ensure the staffing levels are adequate to reach out operacional demands while adhering to budget constraints (negotiating rates with service provider), labor laws, client-patient special request

Direct Sales - Customer Support Sales

Fusion BPO Services
08.2017 - 05.2019
  • Sales directly with customer looking for TV, Internet and Home Phone services with AT&T, reaching the best communication skills for people to feel save about their services and the ones they were taking, able to work under pressuare to reach out the targets

Education

High School Degree -

Colegio Eucaristico de El Divino Salvador

Advance English Course - undefined

Universidad de El Salvador

Skills

  • Organized

  • Productive

  • Responsible

  • Commited

  • Basic Computer Knowledge

  • Basic Microsoft Knowledge

  • Fast Learner/adaptability

  • Active Listening

  • Patience

  • Able to work Under Pressuare

  • Multitasking

Websites

Website

None

Personal Information

  • Place of Birth: El Salvador
  • Date of Birth: 01/22/97
  • Gender: Male
  • Nationality: Salvadorian
  • Driving License: None
  • Marital Status: Single

Timeline

Virtual Assistant

Virtual Staffing Careers
07.2024 - Current

Medical appointment Clerk/Scheduler

Cognizant El Salvador
12.2021 - 06.2024

Staffing/Scheduling Coordinator

Cognizant El Salvador
08.2019 - 12.2021

Direct Sales - Customer Support Sales

Fusion BPO Services
08.2017 - 05.2019

Advance English Course - undefined

Universidad de El Salvador

High School Degree -

Colegio Eucaristico de El Divino Salvador
CARLOS QUINTANILLAVirtual Assistant