Carlos Adrian Velasco Renderos
Marketing Student & Electromechanical Technician
San Salvador,El Salvador
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
5
5
Certificates
Work History
Logistics Coordinator
Loadsmart
San Salvador, San Salvador
07.2021 - Current
- Managed system support functions to set priorities and service levels expectations.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Verified accurate account invoicing through collaboration with accounting department.
- Generated documentation and information required for customer shipments.
- Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
Sales, Customer Service & Technnical Support
AT&T, TWC, COMCAST, SIRIUS XM, TXU
San Salvador, San Salvador
11.2015 - 12.2019
- Provided primary customer support to internal and external customers.
- Recommended accessories and complementary purchases to boost revenue.
- Engaged with customers to build rapport and loyalty.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Sales Associate & Project Manager
CONSTRU-ROCK
San salvador, San salvador
07.2014 - 04.2015
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories and merchandise care.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Increased sales by offering advice on purchases and promoting additional products.
Supervisor & Sales Promoter
Sport Bar
STA, La Libertad
06.2013 - 06.2014
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Creation of sales strategy to generate more sales
- Monitored expenditures to mitigate risk of overages.
- Identified individual employee's unique work styles and adapted management methods.
Education
High School Diploma -
Santa Cecilia
Santa Tecla 01.2010 - 12.2013
No Degree - Marketing Student
Dr. Jose Matias Delgado University
Santa Tecla 05.2001 -
Skills
Company procedure adherence
Certification
Google Project Management
Timeline
Logistics Coordinator
Loadsmart
07.2021 - Current
Google Project Management
07-2021
Google Analyst individual qualification
05-2021
Google Data Analytics Professional Certificate
05-2021
Google Digital Marketing
02-2021
Front end Dev
02-2021
Sales, Customer Service & Technnical Support
AT&T, TWC, COMCAST, SIRIUS XM, TXU
11.2015 - 12.2019
Sales Associate & Project Manager
CONSTRU-ROCK
07.2014 - 04.2015
Supervisor & Sales Promoter
Sport Bar
06.2013 - 06.2014
High School Diploma -
Santa Cecilia
01.2010 - 12.2013
No Degree - Marketing Student
Dr. Jose Matias Delgado University
05.2001 -
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