Carlos Adrian Velasco Renderos
Marketing Student & Electromechanical Technician
San Salvador,El Salvador
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
5
5
Certificates
Work History
Logistics Coordinator
Loadsmart
San Salvador, San Salvador
07.2021 - Current
- Managed system support functions to set priorities and service levels expectations.
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Verified accurate account invoicing through collaboration with accounting department.
- Generated documentation and information required for customer shipments.
- Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
Sales, Customer Service & Technnical Support
AT&T, TWC, COMCAST, SIRIUS XM, TXU
San Salvador, San Salvador
11.2015 - 12.2019
- Provided primary customer support to internal and external customers.
- Recommended accessories and complementary purchases to boost revenue.
- Engaged with customers to build rapport and loyalty.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Sales Associate & Project Manager
CONSTRU-ROCK
San salvador, San salvador
07.2014 - 04.2015
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories and merchandise care.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Increased sales by offering advice on purchases and promoting additional products.
Supervisor & Sales Promoter
Sport Bar
STA, La Libertad
06.2013 - 06.2014
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Creation of sales strategy to generate more sales
- Monitored expenditures to mitigate risk of overages.
- Identified individual employee's unique work styles and adapted management methods.
Education
High School Diploma -
Santa Cecilia
Santa Tecla 01.2010 - 12.2013
No Degree - Marketing Student
Dr. Jose Matias Delgado University
Santa Tecla 05.2001 -
Skills
Company procedure adherence
Deadline and scheduling management
Dependable and Responsible
Customer service skills
Data Entry
Accounting principles knowledge
PeopleSoft
Organization and Time Management
Product development
Certification
Google Project Management
Timeline
Logistics Coordinator
Loadsmart
07.2021 - Current
Google Project Management
07-2021
Google Analyst individual qualification
05-2021
Google Data Analytics Professional Certificate
05-2021
Google Digital Marketing
02-2021
Front end Dev
02-2021
Sales, Customer Service & Technnical Support
AT&T, TWC, COMCAST, SIRIUS XM, TXU
11.2015 - 12.2019
Sales Associate & Project Manager
CONSTRU-ROCK
07.2014 - 04.2015
Supervisor & Sales Promoter
Sport Bar
06.2013 - 06.2014
High School Diploma -
Santa Cecilia
01.2010 - 12.2013
No Degree - Marketing Student
Dr. Jose Matias Delgado University
05.2001 -