Hi, I’m
Catherine Tuccinardi
Ormond Beach,Florida
Nothing in life is to be feared. It is only to be understood.
Marie Curie
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing intepersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
years of professional experience
Work History
Chipotle GrillOrmond beach, Florida
Customer Service Representative
05.2018 - 11.2018
Job overview
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Built relationships with customers to encourage repeat business.
- Processed refunds and exchanges in accordance with company policy.
Familly Dollar
Assistant Manager
01.2015 - 01.2016
Job overview
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Daytona State CollegeDaytona Beach
Bachelor Of Applied Science from Supervision And Management
Skills
- Assist Customers
- Retail Operations Management
- Customer Service and Satisfaction
- Greet Guests
- Staff Training
- Training
- Customer Relationship Management
- Customer Service
- Google Drive
- Money Handling
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative
Chipotle Grill
05.2018 - 11.2018
Assistant Manager
Familly Dollar
01.2015 - 01.2016
Daytona State College
Bachelor Of Applied Science from Supervision And Management
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