Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cheryl Cash

Aurora,IL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

34
34
years of professional experience

Work History

Crew Member

Wendy's
Aurora, IL
08.2016 - 04.2024
  • Performed cashier duties, such as taking orders, collecting payments, and providing change.
  • Resolved customer complaints in a professional manner.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Presented orders to guests within anticipated service times.
  • Processed cash and credit card payments, promptly returning receipts, coins, bills, and payment cards to customers.

Executive Secretary, Retired

Department of Children and Family Services
Aurora, IL
12.1989 - 06.2016
  • Prepared agendas and took minutes of meetings attended by the executive staff.
  • Attended corporate functions to assist executives with networking opportunities.
  • Reviewed incoming correspondence; distributed materials accordingly.
  • Assisted with special projects as needed, provided input on project plans when requested.
  • Maintained a filing system for all documents related to executive activities.
  • Responsible for maintaining confidential files pertaining to executive operations.
  • Organized and prepared meeting rooms and equipment for onsite and offsite events.
  • Managed executives' calendars to keep track of events, meetings and activities.
  • Ordered office supplies to keep stationery and inventory properly stocked.
  • Took detailed notes in meetings and disseminated information afterward.
  • Compiled meeting agendas and supporting materials ahead of meetings.
  • Coordinated executive and senior management vacation, day-to-day meeting, and travel schedules.

Manager

Taco Bell
Montgomery, Illinois
10.2000 - 02.2005
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Provided leadership during times of organizational change or crisis situations.
  • Conducted performance reviews for team members.

Lead Manager

Factory Card Outlet
Geneva, IL
01.1998 - 03.2000

Key Holder, Counted Registers, Counted Safe, Oversaw Employees, Was there when store opened.

Education

Some College (No Degree) - General Studies

Waubonsee Community College
Sugar Grove, IL

Skills

  • Menu Memorization
  • Customer Engagement
  • Initiative and Self-Motivation
  • Company standards
  • Food Preparation
  • Customer Service
  • Taking Orders
  • Cash Handling
  • Teamwork and Collaboration

Accomplishments

  • Crew member of the Year in the District at Wendy's. Received Award and a pen with my name on it.

Timeline

Crew Member

Wendy's
08.2016 - 04.2024

Manager

Taco Bell
10.2000 - 02.2005

Lead Manager

Factory Card Outlet
01.1998 - 03.2000

Executive Secretary, Retired

Department of Children and Family Services
12.1989 - 06.2016

Some College (No Degree) - General Studies

Waubonsee Community College
Cheryl Cash