Bachelor Of Languages With A Specialization In Tourism.
San Salvador,SS
Summary
Motivated professional with extensive experience in customer service, receptionist, sales and administrative tasks. With more of eight years of work experience.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Ride Attendant
Fast Tracks
Pigeon Forge, TN
06.2023 - 11.2023
Making sure customers are safe.
Welcome and assistance to customers.
Ensure the proper functioning of the machinery.
Air Logistics Assistant
COSSAN
San Salvador
02.2024 - 06.2024
Create flight itineraries and furnish budgets.
Carry out the purchase process.
Entering data into the system.
Receptionist
Instituto Salvadoreño Del Seguro Social
San Salvador
11.2021 - 02.2023
Schedule medical appointments
Confirm or cancel appointments
Data entry
Technical Support Representative
Concentrix
San Salvador
10.2019 - 10.2021
Researched and identified solutions to technical problems.
Removed malware, ransomware, and other threats from laptops and desktop systems.
Diagnosed and troubleshot hardware, software and network issues.
Customer Service Representative
Sykes
San Salvador
01.2015 - 09.2019
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.