Christian Sebastian Antunes Lubara
Tourist Guide
Turin
Summary
Driven Tourist Guide with a proven track record at Mangos Adventure, enhancing visitor experiences through exceptional communication and geographical understanding. Skilled in public speaking confidence and customer service, I successfully resolved complaints, fostering positive relationships and continuously improving tour offerings. My multilingual proficiency and creative solutions significantly contributed to guest satisfaction and tour development.
Overview
5
5
years of professional experience
Work History
Tourist Guide
Mangos Adventure
02.2020 - 10.2024
- Collaborated with fellow guides for continuous improvement of tour offerings based on customer feedback and industry trends.
- Built personal relationships with guests to promote positive experiences.
- Enhanced visitor experience by providing engaging and informative tours of various sites.
- Resolved customer complaints or concerns in a timely and professional manner, ensuring a positive outcome for all parties involved.
Education
8 Grade Diplomat -
Sonia Sotomayor School # 25
525 1st Ave, Elizabeth, NJ 07206, United States 05.2001 -
Skills
Tourism Management
Public Speaking Confidence
Geographical understanding
Customer Service-Oriented
Multilingual Proficiency
Food and Beverage Recommendations
Food and beverage knowledge
Guest Relations
Creative solutions
Exceptional communication
Public Speaking
Transportation Coordination
Sales abilities
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Tourist Guide
Mangos Adventure
02.2020 - 10.2024
8 Grade Diplomat -
Sonia Sotomayor School # 25
05.2001 -