Shopify


Resourceful Manager offering history of success coordinating and monitoring operations across various departments with 20 years of experience managing end-to-end implementation, cross-functional coordination, and client enablement in global, remote environments. Strong background in process management, service delivery, compliance documentation, and operational excellence, with a focus on driving adoption, quality, and long-term customer success. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Implementation Project Coordination
Stakeholder Alignment and Management
Client Training & Onboarding Materials
Internal Team Enablement
Cross-Functional Team Coordination
Customer engagement
Process development
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Talent acquisition
Agile Projects and Scrum
Shopify
Bitrix
Hubspot
Google Workspace
MS Office
Change Management and Teamwork
Agile Projects and Scrum
Certificate in Ladership