Dynamic Sales Development Representative with a proven track record at Extreme Networks, excelling in lead generation and CRM management. Leveraged data analytics to drive sales growth and optimize campaigns, consistently exceeding targets. Bilingual in English and Spanish, adept at building relationships and delivering tailored solutions to meet client needs.
Overview
6
6
years of professional experience
Work History
Sales Development Representative
Extreme Networks
Remote
04.2024 - Current
Company Overview: It's a global networking company that provides end-to-end cloud-driven networking solutions for enterprise, data center, and service provider environments.
Built and managed an accurate sales pipeline to maintain a high volume of activity.
Used data analytics to identify and track sales trends and develop actionable insights.
Established relationships with prospects and customers to promote product understanding and drive sales growth.
Won new business by articulating the full value of the company's capabilities to prospects.
Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions.
Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
It's a global networking company that provides end-to-end cloud-driven networking solutions for enterprise, data center, and service provider environments.
Sales Development Representative
First American
Remote
04.2022 - 04.2023
Company Overview: Leading provider of title insurance and settlement services for real estate transactions in the U.S. and abroad.
Successfully building relationships new clients through cold calling and managing business to business relationships with existing ones in the Mortgage Finance Industry.
Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
Determining customer requirements and coordinating quality data solutions to achieve higher results at Loan Origination, Underwriting, Closing to improve Verification, Accuracy, Efficiency, and reduction of costs.
Expert providing property data solutions for real estate industry
Leading provider of title insurance and settlement services for real estate transactions in the U.S. and abroad.
Sales Representatative
Great Health Works
Remote
01.2022 - 11.2022
Company Overview: Vertically integrated direct-to-consumer health and wellness company based in Fort Lauderdale, Florida, best known for its flagship joint health supplement, OmegaXL.
Developed and maintained working knowledge of products and services to deliver timely, accurate information.
Performed work in compliance with established regulations, policies and standard operating procedures.
Supported sales department in handling new customer orders, account inquiries and assigned tasks.
Business to customer sales and reaching targets with our main product OmegaXL, through inbound calls.
Vertically integrated direct-to-consumer health and wellness company based in Fort Lauderdale, Florida, best known for its flagship joint health supplement, OmegaXL.
Outbound Sales Representative
The Office Gurus
San Salvador
09.2021 - 01.2022
Company Overview: Global business process outsourcing (BPO) provider offering customized contact center and back-office solutions-including customer service, telemarketing, lead generation, and technical support-tailored to each client's unique needs.
Increased revenue by acquiring new customers and determining needs to offer relevant products.
Adapted sales techniques to specific clients and promoted products based on individualized client needs.
Completed customer searches to generate new leads.
Contacted satisfied customers to offer additional services.
Global business process outsourcing (BPO) provider offering customized contact center and back-office solutions-including customer service, telemarketing, lead generation, and technical support-tailored to each client's unique needs.
Sales Representative
Concentrix CVG Global Services El Salvador
San Salvador
12.2019 - 09.2021
Company Overview: Global technology and services company specializing in customer experience (CX) solutions, offering services such as process optimization, automation, analytics, and digital transformation to help businesses enhance customer engagement and drive growth.
Improved call metric standards to exceed performance KPI targets.
Used outstanding problem-solving and communication skills to appease dissatisfied customers.
Maintained accurate records to simplify information flow between customer service and account management teams.
Successfully generated new business via telephone sales, achieving profit growth targets.
Global technology and services company specializing in customer experience (CX) solutions, offering services such as process optimization, automation, analytics, and digital transformation to help businesses enhance customer engagement and drive growth.