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Daniel Linares
Customer Care Specialist/Sales Rep/Computer Data Entry
San Salvador,
ES
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Overview
21
21
years of professional experience
6
6
Certifications
Work History
Salesperson
Self Employed
El Salvador, ES
03.2005 - Current
Built strong relationships with clients to understand their needs and preferences.
Managed customer inquiries and resolved issues promptly to ensure satisfaction.
Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Developed relationships with customers by providing excellent customer service.
Resolved customer complaints promptly and effectively.
Continuously met sales goals via strategic prospecting.
Negotiated contracts with customers to secure sales deals.
Identified opportunities for cross-selling additional products and services.
Followed up with prospects on a regular basis to ensure satisfaction with services provided.
Offered coupons and special deals to increase customer spending.
Developed strategic relationships with key decision makers at target companies.
Improved customer service feedback scores through outstanding service.
Generated leads through cold calling, online searches, and referrals from existing clients.
Processed orders through company system and coordinated product deliveries.
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Education
General Studies
John C. Fremont High
Los Angeles
06-1991
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Skills
Customer relationship management
Sales strategy development
Contract negotiation
Prospect generation
Cross-selling techniques
Customer service enhancement
Market analysis
Client needs assessment
Agile problem solving
Active listening
Effective communication
Adaptability
Time management
Customer service
Cross-selling products and services
Door-to-door sales
Complaint handling
Languages
English
Native
Native
Spanish
Proficient (C2)
C2
Certification
Warehouse Management
Work Preference
Job Search Status
Open to work
Work Type
Full Time
Location Preference
Remote
Salary Range
$10/hr - $20/hr
Timeline
Salesperson
Self Employed
03.2005 - Current
General Studies
John C. Fremont High