Daniel Rivas

Provide live call translations across a wide range of industries, including medical, legal, insurance, and residential services such as internet, phone, and TV. Proficient in handling veterinary, utility, legal, and human services, ensuring clear and accurate communication between parties. Adaptable and efficient in dynamic environments, delivering high-quality interpretations to meet client needs.

• Provide an excellent technical support to customers, effectively guide them through the migration stage; as well as offer different alternatives to ensure that Workspace is tailored to meet customers' needs
• Maintain records of daily data communication, problems and remedial actions taken, etc
• Also assist a broad range of customers deployment businesses for Google
• Workspace through video conference, chat support, email and phone.

• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Also serve customers by booking flight tickets, changing their itinerary and guide them through the website for them to make any order online

• Identifies, investigates, and resolves users problems with Internet, VoIP and TV
• Fields support calls, chat, email, and/or other communication from users with inquiries regarding internet connectivity, computers issues, VoIP network problems, and other issues related with it.