David Calles
Customer Service Agent
Soyapango,SS
Summary
Customer Support Representative with over 5 years of experience. Problem solver promoting customer satisfaction by resolving concerns and answering questions. Responsible personality, willing to provide an excellent customer service.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Customer Support Agent
Webhelp
2021.09 - 2024.07
- Assisted customers through multiple channels, including phone, email, and live chat, in order to resolve inquiries and concerns related to product features and services.
Customer Service Representative
Teleperformance
2020.02 - 2021.06
- Provided excellent customer service by responding to requests, investigating, and resolving customer inquiries and complaints quickly.
Education
University Degree - Electrical Engineering
Francisco Gavidia University
2019.01 - Current
High School Diploma -
Ricaldone Institute
2001.05 -
Skills
Excellent Communication
Written Communication
Deliver outstanding Service by actively listening and resolving issues promptly
Customer service expert
Timeline
Customer Support Agent
Webhelp
2021.09 - 2024.07
Customer Service Representative
Teleperformance
2020.02 - 2021.06
University Degree - Electrical Engineering
Francisco Gavidia University
2019.01 - Current
High School Diploma -
Ricaldone Institute
2001.05 -