Customer Service Representative
Customer Support
09.2023 - 02.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
