DIEGO CABALLERO

Communication channel between a provider and their respective patient, adhering to protocols and maintaining communicative autonomy between those involved. Familiarizing myself with medical terminology to provide quality interpretation.

Communication channel between an insurance agent and the client, providing accurate interpretation services between English and Spanish without changing or omitting anything, adhering to interpreter protocols.

Provide customer service in the credit card area of financial institutions, maintaining a high standard of responsibility for processing balance transfers or offering product transfers to customers based on their profile and needs.

Providing customer service to travel agencies and car rental companies. On occasion, it was necessary to cancel or modify airline, hotel, or car rental reservations.