Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Diego Coppo

Marketing Specialist
Santa Ana,Santa Ana

Summary

Versatile professional with a proven track record in business development and digital marketing, notably at Farmacia Señora Santa Ana. Excelled in campaign development and time management, enhancing market positioning and leading to significant growth opportunities. Skilled in fostering team collaboration and driving sales with a keen focus on achieving measurable results.

Overview

5
years of professional experience
2
Languages

Work History

Farmacia Señora Santa Ana

Marketing Specialist
01.2024 - Current

Job overview

  • Analyzed market trends and consumer behavior to inform data-driven marketing decisions.
  • Conducted competitor analysis for better positioning in the market and identifying growth opportunities.
  • Boosted lead generation through the creation of engaging content for social media platforms.
  • Utilized data analytics tools to identify trends and fine-tune marketing strategies for optimal outcomes.

Stage 1 Financial

Bookkeeper
12.2022 - 07.2023

Job overview

  • Posted daily receipts and payments in accordance with corporate protocols.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.

U Assist Me

Customer Service Representative
12.2022 - 07.2023

Job overview

  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

AT&T

Sales Representative
10.2019 - 06.2020

Job overview

  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Target

Storage Operations Specialist
08.2019 - 10.2019

Job overview

  • Facilitated effective communication between team members, fostering a positive work environment that encouraged collaboration and problemsolving.
  • Implemented safety training programs for staff members, reducing workplace injuries and maintaining compliance with industry regulations.
  • Enhanced warehouse space utilization with optimized layout designs and product placement strategies.
  • Optimized picking processes for increased order fulfillment accuracy, leading to decreased returns due to incorrect shipments.

Education

Universidad Catolica De El Salvador
Santa Ana, El Salvador

Lic. En Mercadeo Y Negocios Internacionales

Escuela Interamericana
Santa Ana, El Salvador

06.2019

Skills

Campaign development

Timeline

Marketing Specialist

Farmacia Señora Santa Ana
01.2024 - Current

Bookkeeper

Stage 1 Financial
12.2022 - 07.2023

Customer Service Representative

U Assist Me
12.2022 - 07.2023

Sales Representative

AT&T
10.2019 - 06.2020

Storage Operations Specialist

Target
08.2019 - 10.2019

Universidad Catolica De El Salvador

Lic. En Mercadeo Y Negocios Internacionales

Escuela Interamericana

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Diego CoppoMarketing Specialist