Elvin Bautista
San Salvador
Summary
Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management and financial analysis.
Overview
8
8
years of professional experience
Work History
Product Specialist
Foundever El Salvador
03.2022 - 12.2023
- Successfully drove adoption rates of new products among existing clients by showcasing added value and benefits over previous offerings.
- Leveraged data-driven insights to inform continuous improvement of existing products and features.
- Oversaw quality assurance testing efforts, guaranteeing consistent delivery of high-quality products to customers.
- Maximized profitability through strategic pricing models based on detailed market analyses.
Operations Team Manager
Foundever El Salvador
03.2021 - 03.2022
- Championed a culture of collaboration, innovation, and accountability within the operations team.
- Led a high-performing operations team, focusing on continuous improvement and employee development.
- Optimized supply chain management to reduce lead times, enhance inventory control, and minimize stockouts.
- Facilitated ongoing training programs for staff members to enhance skillsets and boost overall team performance levels.
Subject Matter Expert
Foundever El Salvador
01.2019 - 02.2021
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
- Designed custom curricula tailored to specific client requirements, leading to higher engagement rates during training sessions.
- Mentored junior team members, contributing to their professional growth and development.
- Developed effective training materials for diverse audiences, resulting in improved skillsets and increased job satisfaction.
Customer Service Representative
Foundever El Salvador
11.2015 - 12.2018
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Mechanical Engineering -
University of El Salvador
San Salvador12.2027
Skills
- Product Demonstrations
- Campaign Management
- PPAP Submissions
- Product positioning
Timeline
Product Specialist
Foundever El Salvador
03.2022 - 12.2023
Operations Team Manager
Foundever El Salvador
03.2021 - 03.2022
Subject Matter Expert
Foundever El Salvador
01.2019 - 02.2021
Customer Service Representative
Foundever El Salvador
11.2015 - 12.2018
Mechanical Engineering -
University of El Salvador
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