Erica Willis
Pensacola,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Loves to work together as a team or individually. Military Spouse.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Hilton Pensacola Beach
Pensacola Beach, Florida
10.2024 - Current
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Created job postings, tracked applicants and maintained applicant database.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Held exit interviews and documented information discussed with employees.
- Processed Property Payroll
- Managed Contract Labor
- Utilized Workday, Teams, Microsoft Office, and Unifocus
Human Resources Administrative Assistant
Hilton Pensacola Beach
Pensacola, FL
05.2021 - 10.2024
- Maintained confidential files for employees, health benefits, payroll records and other related documents
- Conducted onboarding sessions with new hires to ensure they understand company policies and procedures
- Provided guidance on personnel matters such as disciplinary actions, terminations or promotions
- Assist team members with applications, internal needs, conflicts & resolutions
- Managed contract payroll as needed for multiple agencies
- Kept training logs for all departments/team members
- Maintained Daily FYI
- Built and maintained rapport with Leaders to provide a productive and safe work environment for all team members
Laundry Supervisor
Hilton Pensacola Beach
Pensacola, FL
07.2018 - 05.2024
- Working Supervisor
- Completed Orders for Laundry and Housekeeping Department
- Made Schedules for Laundry and Housekeeping Department as needed
- Maintained Linen Inventory and Discard
- Organized Housekeeping Storage and Inventory
- Supervised/managed up to 20 employees
- Trained new/current employees proper chemical usage, safety procedures, sanitizing needs, and also how to operate all machines properly
Education
Some College (No Degree) - Dual Major Elem/Special Education
University of West Florida
Pensacola, FLSkills
- Team Player
- Maintaining files
- Employee Onboarding
- Staff education and training
- Payroll Processing
- Computer Literacy
- Understanding of HR policies
- Administrative Skills
Certification
Administrative Assistant Certification, PSC, 01/01/21
Accomplishments
- Team Member of the Month, 03/01/18
- Team Member of the Month, 01/01/22
- Team Member of the Month, 07/01/23
- Dr. Lusharon Wiley Service Award, 01/01/23
- Project Search Liason, 01/01/24 - Present
- Parent University Board Member, 01/01/24 - Present
References
References available upon request.
Timeline
Human Resources Manager
Hilton Pensacola Beach
10.2024 - Current
Human Resources Administrative Assistant
Hilton Pensacola Beach
05.2021 - 10.2024
Laundry Supervisor
Hilton Pensacola Beach
07.2018 - 05.2024
Some College (No Degree) - Dual Major Elem/Special Education
University of West Florida
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