Summary
Overview
Work History
Education
Skills
Additional Studies
Software
Professional References
Timeline
Generic
Eunice Mejía

Eunice Mejía

Industrial Engineer
San Salvador

Summary

Quality Assurance Analyst with experience in detailed technical specifications. Offers collaborative style and has outstanding communication skills. Expertise in test reporting and defect resolution.

Overview

4
4
years of professional experience
25
25
years of post-secondary education
1
1
Language

Work History

Quality Assurance Analyst

BANCO CUSCATLÁN
04.2023 - Current
  • Collaborate with Scrum teams to design and improve MVPs, enhancing user experience.
  • Guarantee the compliance and success of products through tests and quality analysis in different applications.
  • Collaborate with development teams to optimize the customer experience by improving deliverables.
  • Participate in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.

Omnichannel Analyst

BANCO AGRÍCOLA
07.2022 - 04.2023
  • Collaborated with internal stakeholders to ensure integrated solutions in financial products.
  • Designed scenarios for the certification and continuous improvement of the digital platform of companies.
  • Implemented strategies to resolve critical incidents, ensuring customer satisfaction.


Administrative Coordinator

GAMBETA, S.A. DE C.V.
05.2021 - 06.2022
  • Managed daily operations, maintaining a well-organized and functional working environment for all staff members.
  • Created and presented proposals to corporate clients, ensuring alignment with market needs and strategic objectives.
  • Designed promotional strategies together with Marketing team for digital launches of new product packages, optimizing their impact on the market.
  • Collaborated with B2B strategies with brands for BTL activities, identifying improvement opportunities in products and processes to maximize results.


Administrative Assistant

GRUPO ABERDEEN
03.2021 - 04.2021
  • Prepared user manuals and updated technical data sheets.
  • Supported in the creation of quotations and product portfolios.
  • Improved document organization with thorough file maintenance.

Education

Postgraduate - Integrated Project Management

ISEADE - FEPADE
01.2022 - 01.2023

Bachelor of Science - Industrial Engineering

Universidad Dr. José Matías Delgado (UJMD)
05.2016 - 01.2021

Diplomado - Finance

Universidad Centroamericana José Simeón Cañas (UCA)
05.2001 - 01.2021

Skills

  • Critical Thinking
  • Collaborative Leadership
  • Adaptability to change
  • Cross-functional Teamwork
  • Time and priority Management

Additional Studies

  • Bootcamp: QA Testing Specialist | KODIGO | 2025
  • Advanced Software Testing: Lead your team's tests | UDEMY BUSINESS | 2024
  • Testing & Quality Assurance: A Guide to Software Testing | UDEMY BUSINESS | 2023
  • Business Intelligence with Excel | ESI | 2022
  • Digital Marketing: Essential tools and practices | UCA | 2021
  • Long-Term Finance | UCA | 2021
  • Short-Term Finance | UCA | 2021

Software

JIRA

Confluence

Microsoft Office

DBeaver

Professional References

Retail & Marketing Manager/ Nelson Iglesias/

OPPO El Salvador / 7102-2571/

nelson.iglesias@oppo-aed.com.pa


Quality Assurance Analyst / Amalia García/

Banco Cuscatlán / 7674-8070/

amalia.garcia@bancocuscatlan.com


Customer Relationship Coordinator /

Andrea Orellana / Grupo Q, S.A. de C.V. / 

7834-9857/ andorellana@grupoq.com

Timeline

Quality Assurance Analyst

BANCO CUSCATLÁN
04.2023 - Current

Omnichannel Analyst

BANCO AGRÍCOLA
07.2022 - 04.2023

Postgraduate - Integrated Project Management

ISEADE - FEPADE
01.2022 - 01.2023

Administrative Coordinator

GAMBETA, S.A. DE C.V.
05.2021 - 06.2022

Administrative Assistant

GRUPO ABERDEEN
03.2021 - 04.2021

Bachelor of Science - Industrial Engineering

Universidad Dr. José Matías Delgado (UJMD)
05.2016 - 01.2021

Diplomado - Finance

Universidad Centroamericana José Simeón Cañas (UCA)
05.2001 - 01.2021

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Eunice Mejía Industrial Engineer