Francisco Flores
San Jose,CA
Summary
Dynamic and detail-oriented professional with extensive experience in the hospitality industry, including a notable tenure at Meso Modern Mediterranean. Proven ability to deliver exceptional customer service and maintain order accuracy while thriving in fast-paced environments. Strong teamwork and communication skills enhance my contributions to any team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Waiter
Meso Modern Mediterranean
San Jose, CA
01.2025 - Current
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Replenished condiments, silverware, napkins. as needed during meal services.
- Suggested additional items to customers based on their preferences and needs.
Waiter
Red Robin Gourmet Burgers and Brews
San Jose, CA
12.2022 - 01.2025
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Served food and beverages to patrons and confirmed complete orders.
- Trained new employees to perform duties.
Back Waiter
Meso Modern Mediterranean
San Jose, CA
08.2021 - 08.2022
- Stocked customer service stations with paper products or beverage preparation items.
- Efficiently delivered food orders from kitchen to tables, ensuring timely service.
- Monitored food quality before serving, ensuring all dishes met establishment standards.
Back Waiter
Sauced BBQ & Spirits
San Jose, CA
10.2020 - 08.2021
- Transported used dish-ware from dining room to kitchen for proper cleaning.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Provided exceptional service to high volume of daily customers.
Busser
Abellagio
Campbell, CA
09.2018 - 08.2019
- Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
- Took initiative to help others whenever necessary.
- Wiped down and cleaned chairs, booths, and highchairs.
Education
Automotive Major -
De Anza College
Cupertino, CA03.2025
EMS Services -
Foothill College
Sunnyvale, CA03.2025
High School Diploma -
Westmont High School
Campbell, CA06.2021
Skills
- Alcoholic beverage service
- Optimistic
- Order accuracy
- Teamwork Ability
- Food safety awareness
- Memory retention
Affiliations
- Vice President of De Anza Automotive Technology Program
Languages
English
First Language
Spanish
Proficient (C2)
C2
Certification
- Food Handlers Certification
- Alcoholic Beverage Control
Timeline
Waiter
Meso Modern Mediterranean
01.2025 - Current
Waiter
Red Robin Gourmet Burgers and Brews
12.2022 - 01.2025
Back Waiter
Meso Modern Mediterranean
08.2021 - 08.2022
Back Waiter
Sauced BBQ & Spirits
10.2020 - 08.2021
Busser
Abellagio
09.2018 - 08.2019
Automotive Major -
De Anza College
EMS Services -
Foothill College
High School Diploma -
Westmont High School
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