Gabriela Hernandez
Psychologist, HR Manager
San Salvador,SS
Summary
I am a Human Resources professional with 13 years of experience in the entire cycle of Human Resources processes. I have a long-proven track record of using my outstanding organizational communication and people skills to lead and improve HR departments, recruit great staff and improve departmental efficiencies. Team player with excellent communication skills, high quality of work, determined and highly self-motivated. I possess strong negotiation skills and business insight, and I am also able to work independently. I am a professional who governs her work and acts under values of integrity and ethics.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Country Manager of Human Capital
DINANT DE EL SALVADOR
San Salvador
06.2023 - 07.2024
- Plan, implement and manage all human resources processes defined through the guidelines and policies established by the regional human capital department, in addition to designing strategies that promote the attraction, retention and development of the company's human capital.
Human Resources Chief
INABVE
San Salvador
08.2020 - 04.2023
- Creator of the areas and their respective processes that structure the HR department (Recruitment and Selection, Training, Personnel Control, Payroll, Occupational Safety and Health, Labor Well-being)
- In charge of the elaboration of process manuals, HR policies and guidelines
- Prepare the department's annual budget and its respective follow-up
- Prepare annual purchasing plan and its respective follow-up
- In charge of directing and leading the selection processes to ensure the quality of the candidates to hire
- Generate the annual training plan and supervise its correct execution
- Preparation of quarterly results report to show to the Board of Directors
- Generate the growth of the organizational structure to provide efficiency and effectiveness in the operation of the institution, growing the headcount of 61 employees, at the opening of the institution in 2020, up to 650 employees by April 2023.
Recruiter and HR Assistant Operation
Walmart (Operadora del Sur Sa de CV)
San Salvador
02.2019 - 09.2020
- Strategic and massive recruitment for operations of all types of positions according to the profiles and requirements of each of the supermarket formats
- Strategic partner in recruitment issues for each internal clients
- Responsible for the attention to stores in issues of training and certification of SSO brigade members, as well as attending and managing any other training needs at the stores
- Responsible for the relationship with external service providers and their respective purchasing and payment process
- Control of disabilities, recruitment and hiring process
- Monthly preparation and analysis of HR OPS indicators for each district
- Support for the consolidation of HR OPS information to send regional reports and other designated administrative tasks.
Talent Hunter
SEARCH EL SALVADOR
San Salvador
02.2018 - 02.2019
- Strategic recruitment for all types of positions (from operational to management) according to the requirements of each client
- Create business relationships with old clients and new clients
- Strategic partner at recruitment issues for each client according to their needs.
Regional Human Resources Coordinator
Real Hotels & Resorts - RHR
San Salvador
04.2017 - 02.2018
- Recruit, select, hire, develop and retain the best qualified human resources in a timely manner in accordance with the Group's needs, based on its vision, values and the profile for each position to obtain the staff that meets the competencies demanded by the organization, helping to meet the objectives of the Group.
Professor of Organizational Psychology Area
José Simeón Cañas Central American University
San Salvador
01.2017 - 04.2017
- Responsible for the subject of Work Psychology and Organizational Psychology, prepare the whole plan of activities and academic evaluations to be followed during the semester for both subjects
- Provide counseling to students
- Advice to students in the process of elaboration of graduation thesis
Human Capital Specialist
TIGO - Millicom
San Salvador
03.2016 - 10.2016
- Responsible for the whole process of recruitment, selection and hiring personnel for the different areas of the company; at the level of managers, leaders, supervisors, coordinators, administrators, engineers, specialists, analysts, and assistants for all business areas
- Develop activities to attract the best talent, using traditional and digital channels
- Gathering of the company's internal talent inventory and analysis of its results to consider for the employee, their professional development within the company, considering counseling through feedback and building an internal base for promotions in internal contests
- Control of expenses in the area and contact with a purchasing analyst to monitor purchasing processes up to the payment stage.
HR Specialist
Kimberly Clark
San Salvador
08.2015 - 02.2016
- Coordinate and execute activities related to the integral management of human resources to contribute to the well-being and human development of internal clients at Operations Area, through the processes of: Recruitment and Selection, Talent Development, Performance Evaluation.
Talent Management Analyst
Banco Agrícola
San Salvador
09.2010 - 08.2015
- Search candidates through different Recruitment sources to obtain a base of candidates that meet the profile that is sought
- Manage selection techniques (psychometric tests, interviews, assessment centers, etc.) to validate the competencies of each candidate and select the ideal candidates for each position
- Interview the candidates pre-selected by the requesting leader to issue a judgment on the adequacy of the candidate for the position
- In charge of prioritizing the recruitment and selection process of internal candidates to increase staff promotions
- Guarantee the integrity of the selected candidates through the investigation of their credit and employment records.
HR Assistant
PricewaterhouseCoopers
San Salvador
02.2010 - 07.2010
- In charge of the selection and recruitment process within the firm, psychological tests administration and correction, interview selected candidates, Verification of employment references, prepare psychological reports from selected candidates, Administrate and update of personnel files, Update and organize informative billboards with organizational culture and interest of the various areas topics within the firm, prepare description manual for administrative personnel positions, prepare performance evaluation based on competencies for administrative personnel.
Education
Master in Business Administration - undefined
Higher Institute of Economics and Business Administration - ISEADE
Modern Human Resources Management Postgrade - undefined
José Simeón Cañas Central American University - UCA
Psychology Bachelor degree - undefined
José Simeón Cañas Central American University - UCA
Skills
Research proficiency
Disciplinary action management
Misconduct procedures
Case analysis
HR background
Performance improvement strategies
Arbitration preparation
Policy interpretation
Contract administration
Labor negotiation
Training development
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Active Listening
Teambuilding
Multitasking Abilities
Written Communication
Critical Thinking
Good Telephone Etiquette
Interpersonal Communication
Competence
- Leadership
- Quick learner
- Teamwork
- Excellent team management skills
- Conflict management
- Adaptability
- Analytical thinking
- Organization
- Effective time management
- Responsibility
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Country Manager of Human Capital
DINANT DE EL SALVADOR
06.2023 - 07.2024
Human Resources Chief
INABVE
08.2020 - 04.2023
Recruiter and HR Assistant Operation
Walmart (Operadora del Sur Sa de CV)
02.2019 - 09.2020
Talent Hunter
SEARCH EL SALVADOR
02.2018 - 02.2019
Regional Human Resources Coordinator
Real Hotels & Resorts - RHR
04.2017 - 02.2018
Professor of Organizational Psychology Area
José Simeón Cañas Central American University
01.2017 - 04.2017
Human Capital Specialist
TIGO - Millicom
03.2016 - 10.2016
HR Specialist
Kimberly Clark
08.2015 - 02.2016
Talent Management Analyst
Banco Agrícola
09.2010 - 08.2015
HR Assistant
PricewaterhouseCoopers
02.2010 - 07.2010
Master in Business Administration - undefined
Higher Institute of Economics and Business Administration - ISEADE
Modern Human Resources Management Postgrade - undefined
José Simeón Cañas Central American University - UCA
Psychology Bachelor degree - undefined
José Simeón Cañas Central American University - UCA