Gabriela Alejandra Ramírez Meregildo
Clute
Summary
Bachelor’s degree in Business Administration
with minor in Marketing, Management, and International Business. Proactive and Resilient women aiming professional growth. My career path is a clear proof of my capacity of adapt and success over every professional challenge. You can be sure that you will not regret of make me part of your team.
Overview
9
9
years of professional experience
Work History
Project Assistant, Pipeline Management
International Organization for Migration
10.2022 - Current
- Responsible for conducting quality checks of case files and data in START to ensure the accuracy of all case information with all United States Refugee Admissions Program and Resettlement Support Center processing guides in relation to case files
- Undertake case management activities in an assigned area or areas, such as file integrity, program access, prescreening, field team, adjudications support, scheduling, or pre-departure services
- Responsible for oversaw onboarding training for new personnel to provide orientation as well as required training so integration to the team can be achieved.
Project Assistant, Communications
International Organization for Migration
09.2020 - 10.2022
- Responsible for providing information to individuals through the Resettlement Support Center Latin America information center, ensuring that all communication undertaken by phone, email, or in person are efficient, and effective
- Responsible for scheduling refugee appointments, updating the corresponding schedule and sending appointment confirmations to the external partners (Resettlement Agencies or United Nations High Commissioner for Refugees).
- Responsible for the creation of the training curriculum for the unit. This curriculum not only included a theoretical framework, but also practical examples. In this way, theory could be put into practice
Customer Care Representative
Wallenius Wilhelmsen Logistics ASA
10.2015 - 09.2020
- Responsible for assisting with communications activities in an assigned area or areas, such as booking request from customers, inquiries from other internal departments, and assist to company’ customer ensuring that all communication undertaken by phone or email complies with the requirements of quality standards
- Provide support to the sales department by creating cargo quotes for customers located in United States, Mexico, and Central America
- Responsible to keep internal regulations and standard operation procedures updated, and ensure that team members are informed of them.
Education
Bachelor of Arts - Business Administration And Management
Keiser University Latin American Campus
05.2015
Skills
- Bilingual: Spanish and English
- Proactive
- Advanced Microsoft office
- Cross-functional teamwork
- File management
- Meeting scheduling
- Research
- Database entry
- Administrative support
- Scheduling and calendar management
- Telephone etiquette
- Documentation management
Timeline
Project Assistant, Pipeline Management
International Organization for Migration
10.2022 - Current
Project Assistant, Communications
International Organization for Migration
09.2020 - 10.2022
Customer Care Representative
Wallenius Wilhelmsen Logistics ASA
10.2015 - 09.2020
Bachelor of Arts - Business Administration And Management
Keiser University Latin American Campus
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