Summary
Work History
Education
Skills
Timeline
Generic

Gerardo Alvarenga

Agent Of Call Center
La Libertad,Colón

Summary

Hi, this is Gerald, I am a simple person, however all the time I am willing to work and improve myself to hep my co-workers and my enviroment.

Work History

Agent of Call Center.

Teleperformance, El Salvador.
11.2023 - 04.2024
  • Trained new personnel regarding company operations, policies and services.
  • Automated processes to manage remote network.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.

Education

No Degree -

Universidad De El Salvador
San Salvador
05.2001 -

Skills

Training experience

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Timeline

Agent of Call Center.

Teleperformance, El Salvador.
11.2023 - 04.2024

No Degree -

Universidad De El Salvador
05.2001 -

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