Summary
Overview
Work History
Skills
Timeline
Generic

GERARDO LOPEZ

EAGLE PASS

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

8
8
years of professional experience
2
2
Language

Work History

Unarmed Security Guard

Timekeepers Inc.
Cotulla, Texas
07.2023 - Current
  • Investigated suspicious activities and persons to maintain security of premises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Wrote detailed reports of all security breaches and investigations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
  • Patrolled parking lots and garages to determine security of vehicles and property.

Porter

Deployed Services
01.2023 - Current
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Communicated with coworkers and managers about completed duties.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
  • Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Supervised supplies in inventory and submitted reorder requests.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Working as a security guard whenever they need help as well.
  • When trucks arrive to help unload water pallets.

Labor Worker

Rock Solid Xcavating LLC
11.2021 - 10.2022
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Directed traffic away from hazardous locations to protect team members and general public.

Assistant Manager

Walmart
Eagle Pass, Texas
11.2015 - 08.2018
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Created employee schedules to align coverage with forecasted demands.
  • Reviewed sales and gross profit report to assess company efficiency.

Skills

  • P>Staff Management
  • P>Staffing requirements
  • P>Spreadsheet management
  • P>Payment verification

Timeline

Unarmed Security Guard

Timekeepers Inc.
07.2023 - Current

Porter

Deployed Services
01.2023 - Current

Labor Worker

Rock Solid Xcavating LLC
11.2021 - 10.2022

Assistant Manager

Walmart
11.2015 - 08.2018

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GERARDO LOPEZ