Guillermo Josue Carcamo Cantor

Custumer Service Expirence

San Salvador,Soyapango

Summary

I am a person dedicated to his work, learning quickly what the account metrics are like. I have one year and 3 months of experience in customer service. I consider myself responsible, passionate, and respectful.

Overview

year of professional experience

years of post-secondary education

Work History

Customer Service Representative

Teleperformance

Avenida Olimpica , SS

09.2022 - 01.2024

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Provided primary customer support to internal and external customers.
Updated account information to maintain customer records.
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Edúcame

Urbanización Lomas De San Francisco

01.2020 - 10.2021

Skills

Call Center Experience

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Timeline